Enterprise Rent-A-Car

I rented a car on Monday to go to the doctor for me and my wife. After waiting about 20 minutes, the attendant finally brought up a car. I completed the walk a round and rented the car. I started driving the car home which is 1 minute from ENTERPRISE and notice all the loud noise and shaking coming from the front end, mainly from the front right. I drove the car up Florida Boulevard to the next turn around to take it back. I spoke with the same attendant telling him I do not want that car because of the major problems. He said the car last renter did not say anything about it. I suggested he take it out for a test drive. He assure me it was alright. He also stayed it will be after 3pm before another car was ready. This is at 9:30am in the morning. We both had doctor appointments starting at 10am. There was no way to get another car in time since I had to walk over to ENTERPRISE. So I had to take that loud, front end shaking rattling car. Neither I or my wife was happy or satisfied with this transaction. We hardly went or put any miles on this car because of fear it might break down or crash.nUpon returning it, I told the new attendant of the car problems and recommended they DO NOT rerent that car without having it checked out first. Told him about the other guy comments. He apologized.nNormally I have always given ENTERPRISE a 5 rating.nNevertheless, Enterprise Rental is #1 with my family!nThanks Enterprise,nSincerely,nTerry L. Buckhalter

The deposit went up to $300 without notice to members. The cost of the rentals went up. I was getting them to get back and forth to work until it was too expensive. I used to love enterprise and now not anymore.

Jamon at the Florida and foster location was amazing he was nice and professional explained everything to me and great customer service.

Very quick service, was on the road in no time. I just wish I would have known ahead of time they are not dropping you off after you turn in the car. I didn't make it to work on time due to this delay but overall good experience.

Have never had a bad experience always very professional, have been going to them for the past 5years love my denham Springs, La location