Map
Detailed Information
- Place Types Car rental
- Address 3300 Lenox Rd NE, Atlanta, GA 30326, USA
- Coordinate 33.8453158,-84.3598297
- Website Unknown
- Rating 2.7
- Compound Code RJWR+43 Atlanta, GA, USA
Openning hours
- Monday 7:30 AM – 6:00 PM
- Tuesday 7:30 AM – 6:00 PM
- Wednesday 7:30 AM – 6:00 PM
- Thursday 7:30 AM – 6:00 PM
- Friday 7:30 AM – 6:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday 9:00 AM – 12:00 PM
Photos
Reviews
Rented a car here recently and it was a good experience. It’s a small office with only one employee so expect to wait if they are attending others. There are plenty of cars available for most needs and the one I used was in good condition. The prices they quoted me at first were insanely high (650/weeks) so make sure you look at your selection and the fine print before you sign. Returning the car was very easy and straightforward, otherwise not a bad experience.
If I could give this location negative stars I would. The customer service at this Hertz location is horrible. I have never had a pleasant experience here. Every time and I mean every time I go to pick up a car at this location there is an issue. I’ve had the car that I prepaid for given to someone else and had to wait almost 2 hours for it to be rectified. On multiple occasions the cars have been dirty inside and out. My last rental when I pick up the car the Manager on duty tells me that they hadn’t had an opportunity to put gas in the vehicle I was picking up and asked me if I would wait while they put gas in the car. I replied ok. After being there for almost an hour I asked the manager if the person who went to put gas in the car had returned. He replied that she had just pulled up and was told by another manager that she was needed back at the location and NOT TO PUT GAS IN THE CAR!!!! Are you serious?!?!? So I sat there for an hour for nothing and was given a vehicle basically on E. I am seriously considering giving up the status I’ve earned and switching to another company to use as my primary car rental company. Any suggestions?
The Hertz rental place was secluded and hard to find for a first timer. The lady was nice and prompt in getting my reservation even though I was early. The car I rented was a super nice 2019 vehicle so that was appreciated. I took one star off because it was difficult to find but the service was quick and the car was great.
All I can say is, I enjoyed working with this wonderful staff.
Wasn't even in business when i got there. Why would they allow me to reserve a car?
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