Map
Detailed Information
- Place Types Car rental
- Address Miami International Airport, Doral, FL 33126, USA
- Coordinate 25.7954167,-80.2827465
- Website https://www.enterprise.com/en/home.html
- Rating 3.8
- Compound Code QPW8+5W Doral, FL, USA
Openning hours
- Monday Open 24 hours
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday Closed
- Sunday Open 24 hours
Reviews
We arrived at our pickup time and the desk was closed. We used a kiosk which an issue due to the fact that my license being stamped and I had a paper renewal with it. Thank God my wife had hers with and it was good without papers. Then when we got to the garage, the 3 workers were in the booth BSing not paying any attention to customers waiting to be attended to. The vehicle was dirty, windows were nasty, I had to use my own fleece jacket to clean the exterior windows after the worker tried to give me Clorox wipes to clean the glass with which would have just made it worse. Then he said he'd be back, left, and never came back. The interior windows were so back that when I exited the garage, they immediately fogged up showing how nasty they were, was so back I had to pull over because I couldn't see and was along the road wiping these windows down inside. Before we left the garage we found 2 dirty masks in there as well and no wipes to clean anything afterwards, showing the vehicle wasn't sanitized properly to begin with. We were charged a deposit even though we had a return flight info and used a CC and not a debit card. The exit person in the garage completely ignored us when we requested my license be scanned as the second driver, such so that it was like my wife and I never even asked the question. We have been long time renters through enterprise from around the world and this has to be the worst place we have ever rented from. Car drove good and had a bunch of options though. Only good thing that came from this.
Awesome agents and car.
wonderful customer service
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