Map
Detailed Information
- Place Types Car rental
- Address 12217 Cortez Blvd, Brooksville, FL 34613, USA
- Coordinate 28.5344811,-82.5231265
- Website https://www.enterprise.com/en/car-rental/locations/us/fl/brooks
- Rating 3.7
- Compound Code GFMG+QP Brooksville, FL, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday 9:00 AM – 12:00 PM
Photos
Reviews
I had a reservation for 12 which we even confirmed but when we arrived at the location was closed. my wife called and spoked to the manager and asked why they were closed when we had an reservation at 12. After looking up the reservation the manger reply was to say I don’t know why they would let you make a reservation for 12 when that’s when we close. My wife explained to him that she even confirmed with him personally prior, and that we were leaving for vacation and asked if he could just open and help us, the manager replied that he has a family to get to and that it’s not his problem. So we had to totally reschedule everything because it’s not his problem. Won’t do business with them again.
Made a reservation got confirmation. drove down to get the car they're closed and been closed for over a month But wait it gets better I was told to drive down to there other location and reserved car would be there.. I requested a large body sedan and pointed at a car being detailed and told me as soon as it was done about 15 minutes I'll be ready to go I end up getting a shoebox the large body sedan was being detailed and cleaned which is a good thing and as I wait out in a hundred degree Heat for for 20 minutes.nI see the car come around the corner and different agent walks out and tells me somebody had been waiting on that car longer than I've been there so they got it what the hell and they had no other car so it was a shoebox or nothing. The final spir was .and I didn't get it till I get home. I was I told By my reservation said whichever cars available. I figured what the hell then I get home and read my reservation notes large body car nothing but a hassle very poor business
Was charged more than double what I was quoted. No phone call about the final bill and no receipt. We will no longer use or recommend enterprise.
Not the first time we’ve rented from here and been HIGHLY UNSATISFIED. Rental smelled like cigarettes when we got it. Last time we rented there was sand everywhere in the car! This time we were unable to return car on date due to having to have a funeral for my father. Let them know that and they still charged the extra amount for the days I was unable to return it. Never renting from these heartless money grubbers again!
Every bit of my experience with this location was above and beyond amazing. I was running late for pick up and they worked with me to stay so I could get it. Dallas, Kevin, and Joe literally went above and beyond to make my first time renting a car a breeze. I was nervous AND FRANTIC on top of it because of being late. They made it simple and calmed me down. These guys know how to treat people! So thankful to them!!
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