Map
Detailed Information
- Place Types Car rental
- Address 560 Terminal Dr, Naples, FL 34104, USA
- Coordinate 26.148437,-81.775032
- Website https://thrifty.com/loc/ll/US/FL/NAPLES/560-TERMINAL-DRIVE
- Rating 2.7
- Compound Code 46XF+9X Naples, FL, USA
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday 8:00 AM – 6:00 PM
Photos
Reviews
Was told we could add an extra driver for $65 but when we got to the airport we told it was $13.50 a day - prohibitive for a 24 day rental. We couldn't even talk to a Thrifty customer rep because they had us go to the Hertz counter.nAt least the car is nice.
Wow, probably 200 people in line to be helped by 2 employees. I waited about an hour then decided the non-refundable reservation wasn’t worth what would probably be a 3+ hour wait. Rented from another company and was on our way in 15 minutes.
I rented online and was told that there was a 24 cancellation period with no charge, I canceled within 18 hours and was still charged the fee, they bill it through Hertz it's not even through thrifty, go to Enterprise and avoid this company.
Company seems very easy to deal with. Picked up car at Southwest regional airport in Florida and dropped off at Naples Florida airport. They were out of cars in size we requested so they quickly upgraded us and got us on the road and then easy after hours drop off in Naples. Sometimes you wonder if dropping off car without human interaction will work out but we were charged the price agreed on and no slick stuff as far as phantom car damage. We are happy with the system
Thursday March 5th we went to 560 Terminal Dr in Naples, FL to rent a car from Thrifty for the day to drive back to Ft Lauderdale. Apon arrival a man in a Hertz black polo “helped” us. He was a white male with shaggy dirty blonde hair (not wearing a name tag) at 11:00A.M.nI had rented a car from thrifty on our way down to Florida at the Ft Lauderdale airport. I turned 25 on this trip and am from Ohio. That being said, I’m in the process of getting my new ID. I had my “old” ID with my paper from the BMV stating that it was my official ID until my new one arrives with everything you need on it.nIn Ft Lauderdale the lady gave me no issues.. since it is currently my CORRECT and LEGAL form of ID (even had my passport). However, in Naples, the Hertz/Thrifty guy told me under no circumstances was this allowed. That the person in Ft Lauderdale messed up and they couldn’t rent with me again.nWe asked to speak with a manager and he snapped with a smirk on his face and said “I am the manager here.” We said there must be somebody else we can talk to and he just looked away and continued to tell us we couldn’t rent.nThe other person who I was with had to rent the car instead. Which I wasn’t comfortable with, hence why I was going to rent it again. This was unsafe and made me uncomfortable. They were not in the right position to rent a car nor drive, but because Buddy at the counter didn’t care to do his job, he had to.nI am beyond disgusted and upset with not only Thrifty but Hertz as well for having an employee so cocky and unwilling to work with. Get with the times. Learn about other states and their ID’s. My form from the BMV is certified, legal, up to date, the only form of ID an Ohioan would have during this transition time, as well as having numbers and a website to look up for verification purposes.nI, and my friend, will never rent from Thrifty, Hertz or Dollar again thanks to this employee and his ignorance to a legal, current, up-to-date state ID.
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