Map
Detailed Information
- Place Types Car rental
- Address 8655 Pines Blvd, Pembroke Pines, FL 33024, USA
- Coordinate 26.0097919,-80.2614674
- Website http://www.hertz.com/rentacar/location/unitedstates/florida/pem
- Rating 3.7
- Compound Code 2P5Q+WC Pembroke Pines, FL, USA
Openning hours
- Monday 7:30 AM – 6:00 PM
- Tuesday 7:30 AM – 6:00 PM
- Wednesday 7:30 AM – 6:00 PM
- Thursday 7:30 AM – 6:00 PM
- Friday 7:30 AM – 6:00 PM
- Saturday 9:00 AM – 3:00 PM
- Sunday Closed
Photos
Reviews
Took us in after a cancelation at another rental location that was giving me a debatable much smaller SUV than an Explorer or similar. This was the only place of the ~15 that I called that had something big enough for me to rent last minute (a van). This was 30 minutes before closing. The man that attended us was great and kind.
First time renting from this location and will never come back. I rent vehicles on a regular basis and found this location very unprofessional. First the vehicle i reserved, a minivan, was unavailable. So they gave me an SUV (smaller) that the gentleman had to rush to clean personally. Vehicle was fine but at dropoff, as usual, handed the gentleman behind the counter the keys and left on time. Now I am being charged a full extra day. I called corporate and they filed a dispute. No reply, no call back, and when I ask for a supervisor or manager supposedly there is never one on the floor. Will never rent with Hertz ever again.
As a President Circle member, I never received upgraded vehicles from this location. My last rental from here they get me an Impala (as a premium vehicle!) with over 31k/mls, it was in a rear end collision since you could see the bad paint job, the front passenger seat adjustment knob was broken and the seat couldn't be adjusted and the truck liner was falling apart. I realize Hertz is going through some tough times but please consider your most elite members to be your staple of return business. This particular HLE location has not been a good experience and had been going down hill over time.
They had a car at an affordable price when other local places did not
This location is very bad service they only a team of 2 people that they do everything they rent the cars they return they wash the cars very bad service 2 people can't do everything thing perfectly. The cars not ready to pick up all dirty scrached and smelly from incide they charge you deep cleaning but it's not even regular cleaned my hands smell smoke from the stearing gas is not full tank be careful,
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