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Enterprise Rent-A-Car

833 W Union St, Newark, NY 14513, USA

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Detailed Information

Place Types Car rental
Address 833 W Union St, Newark, NY 14513, USA
Coordinate 43.0478591,-77.1144332
Website https://www.enterprise.com/en/car-rental/locations/us/ny/newark
Rating 4.2
Compound Code 2VXP+46 Newark, NY, USA

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Dennis McClernan Jr. (02/05/2021)

Reserved a car for pick up 11am on 2/5, did the full online check in, show up at 11am to pick up and they don’t have a car for me and don’t know when they were getting one - was offered to wait a couple hours for a van that was getting a tire changed.nnI ran into this same issue last time I tried this company at this location. Stay away from here - I see other similar reviews of disorganization and lack of communication.

Jane Hilburn (03/26/2021)

They are funny and wanna treat me like I'm a stranger and give me a hard time for something I had no control over. If you rent a car from them and have company over make sure YOU KEEP THE KEYS ON YOU AT ALL TIMES. CAUSE IF THE CAR GETS TAKEN YOU WILL NOT BE ABLE ERO RENT FROM THEM EVER AGAIN. Also the email the give you to sent the information to does NOT work

Cendy King (04/13/2021)

Love this place! Good customer service!!!

K1ng Boogie69 (12/24/2020)

Last year I pre order a car months ahead planing to leave town. They call me to make sure I was still getting it.pull up they have no cars.they send me to Geneva they have no car. So I call Newark they say they should have cars in both locations. Bad management and then they were being round talking to me like I did something wrong. So I get frustrated get a attitude back. Now he wants to play scared and put me on a do not rent list. He swore at me so I figured it was ok to say how I felt. Sooo fast forward to today. My insurance set me up for a rental they go through them. Tell the guy on the phone from enterprise he says should be fine a week ago.they wake me up at 8:00 to make sure I’d be there at 11. Get there guy tells me he can’t give me a car he’ll try to call around. Knowing already that they can’t change it, but he fakes it give me a number to call they say they can’t change it... ok that would have been great info weeks ago.all around bad management. Ps today is Xmas eve im not down and out but constant inconvenience

Lisa Briggs (05/20/2020)

Enterprise is my go to for car rentals due to the fact I've never had any real problems when renting from them. I had an issue with a rental in the past and they were more than accommodating. They offered to pay for a hotel even though it wasn't needed, the fact that they offered was great. Appon retuning they informed me they were applying a credit for my next car rental. They never complain if I need to change my rental dates and always help in any way they can without hesitation. I can't leave out the fact that they have unlimited miles & weekend specials to offer.

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