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Hertz
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Hertz
Hertz
Reviews
Vinnie Babauta (09/04/2020)
If I were to give it a negative star! I would Worst customer service, I called ahead of time. I called one hour ahead! They said they will be fine with me coming in. I reserved a vehicle. They denied me. The lady denied me. I traveled all the way from Everett. I wasn’t even greeted hi welcome how are you. No customer service! Worst of the worst I ever experience. I was really treated horrible.nnI had to edit my review it. We were both having a bad time. We just were rubbing.. but I want to take it all back. I understand her time is valuable and my time is valuable. It was my fault. Kaylee was amazing! She’s always helping me out the past 2 weeks. And months. I don’t mean what I said. We just at the wrong place and time. But Kaylee is awesome!
Vinnie Babauta (07/13/2020)
I’m using three of my powerful google accounts to Blast this out! Worst customer service, I called ahead of time. I called one hour ahead! They said they will be fine with me coming in. I reserved a vehicle. They denied me. The lady denied me. I traveled all the way from Everett. I wasn’t even greeted hi welcome how are you. No customer service! Worst of the worst I ever experience. I was really treated horrible.
Vinnie Babauta (07/13/2020)
If I were to give it no star or negative stars I would! Worst customer service, I called ahead of time. I called one hour ahead! They said they will be fine with me coming in. I reserved a vehicle. They denied me. The lady denied me. I traveled all the way from Everett. I wasn’t even greeted hi welcome how are you. No customer service! Worst of the worst I ever experience. I was really treated horrible. I spent $50.00 + to travel here! Now I have spend another &50.00 + to get back!
Deanna Day (12/18/2019)
Ms. Romone Davis helped me find a vehicle in another location, since there was a little glitch in the reservation from my insurance company. She found a car at a nearby location and it was ready and warm for me when I got there. She was friendly and personable. I will return to her and Hertz if I need a rental again.
Paula J nes (12/26/2019)
I have always had the greatest experience with Ramone and this Hertz officenCustomer service is her total focus. She serves it with great compassion for each individual.
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