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Openning hours
  • Monday 7:00 AM – 9:30 PM
  • Tuesday 7:00 AM – 9:30 PM
  • Wednesday 7:00 AM – 9:30 PM
  • Thursday 7:00 AM – 9:30 PM
  • Friday 7:00 AM – 9:30 PM
  • Saturday 8:00 AM – 5:00 PM
  • Sunday 8:00 AM – 9:30 PM
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Avis Car Rental
Avis Car Rental
Avis Car Rental
Reviews
Nathan King (03/17/2021)
I was given a car that smelt strongly of smoke. I went back and asked for a replacement. They were kind enough to give me another (which actually was a larger car and at no extra charge), but it smelt of smoke also. It had that cheap motel smell where they try to get rid of the smell, but you still get some smoke and some of the odd fogger smell. I had to drive to OH for a meeting that night and didn't have time to keep walking back to the counter to ask for another one, so I just went with it. Both cars were low mileage and seemed to be in good working order.
Chiyarusu Events (04/04/2021)
There were several issues. One being no clear directions on where the Avis desk was located at the Huntsville airport since no one was at the counter outside by the cars. Secondly, I was scheduled to pick up the car at noon, however, I arrived about 10 minutes before and the line was outrageous. I waited in line for about an hour before getting to the counter. Last, I provided a card to the clerk as he requested, and the card on my premium account along with the card provided both had $250 holds placed on them. When I called corporate, they told me there was one hold on one card and I kept telling her there were holds on 2 cards. I am not happy with my experience with this company.
Spencer Smith (04/11/2021)
They woke up and decided they need to run credit checks before allowing use of a rental. I say that because we just rented from them no problem recently. We have been using avis for over 2 years now and have never had to pay a cleaning fee or any damage on their vehicles. They never told us on phone that their policy has changed and that we would need a credit check so we wasted 45 min driving there only to be declined and then needed to scramble last minute to find a rental car!! How hard is it to call us and tell us hey hope u have good credit cause we are checkin now! lol. We are currently working on building our credit (dont have bad credit just have no credit) & If they had told us that we would have known not to even drive up there. I understand if they have had past issues that caused them to implement this new policy but #1 why not tell us this instead of letting us reserve the car without knowledge and #2 why not look.at existing customers past experiences with the company. Our credit will be better by the end of this year but we will use Enterprise from now on. We can also rent from uhaul no problem. I'll give them our money instead since avis dont want it!
Stacey G (03/09/2021)
Fast service. Not a ton of hassle to pay with debit card, which I appreciate.
Cindy Gray (10/29/2020)
My car had been smoked in and I could still smell it, which was disgusting. The front tires were nearly bald. This was especially disconcerting with the torrential rains from the hurricane that I had to drive through. And the icing on the cake was that the apple car play did not work. The car had it, but it was not functioning properly. I've rented MANY cars and know how to engage the apple car play. The car had over 30,000 miles on it and had clearly not been maintained to normal Avis standards, and that surprised me greatly. I was VERY disappointed with this rental.
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