Enterprise Rent-A-Car

Not so good experience with Enterprise this time. In my earlier trade offs with them , it never happened.nSUV provided by them was not at all good. No interior cleaning, handle to move back seat was broken, Door behind driver seat cant be opened from inside and couple more.nSo my labor day weekend experience with Enterprise is not at all good. Enterprise should live up to brand name.

Fantastic and fast rent-in and out.

Easy and reliable!

I have rented from this Enterprise several times in the past 2 years. I have been mostly satisfied with the service. I am giving the 3 star review because this time I was very disappointed. I wanted to return the car on Sunday I called and asked if I can get a ride home after dropping the car off. I was told because it is Sunday they were not staffed to take me home. Enterprise says they will take you where you need to go if it's within a short distance. I live about 2 miles from there. I understand about being short staffed on a Sunday so I asked if I returned the car the next day Monday there will be someone to take me home? He said oh yes they will have more staff and a ride is not a problem. So I return the car today and guess what, the manager said they are short staffed so he doesn't know when someone would be available to give me a ride. Well how long am I supposed to wait? I can't sit in the Enterprise office for one or two hours I have things that I need to do. So I called for a Lyft and asked if Enterprise will reimburse me. He said no they can't do that. He offered a 10% discount the next time I rented from this office. That does not make up for this. I had to pay for the Lyft so I can get home soon. The point is they shouldn't say you can get a ride but don't count on it. Just wanted to share my experience. I may not rent from this office again. The last time I rented from them I got a dirty vehicle that was missing a hub cap.

Good place to rent a car . The people here are very helpful and provide you a good information and suggestions on what you plan to rent.