Patriot Disposal Inc.

I called for a furniture/bed removal. Pick up was scheduled for Friday 2/12/21. All items were put and still remain on our curb. The trash cans were emptied, but the furniture still remains. I called and yes, you verified my address, River Falls area. You advised the truck is scheduled to pick up, all items. Well today is Saturday morning 2/13/21?and my old furniture, bed, etc. is still on the curb.

I’m so happy I switched. Was with another company (trash tech) for the past year. So many problems. Got skipped, called and they were so unresponsive so I switched to Patriot. This company was awesome. Have done everything they promised and I hope they know how much I appreciate them.

These guys get absolutely no support. They do an awesome job in an extremely difficult environment. Their work and their hours will absolutely crush any of our abilities. Thank you for doing an awesome job and really going the extra mile to make sure our recycling needs are met. Way to go!! Your actions in Goose Preserve were above and beyond this morning.

A few times now they have not taken our weekly household trash in the assigned can. Very poor quality and service. I will be speaking with our HOA to change companies that will actually regularly perform the service they are paid to do.

I am updating my review from 2 stars to 4 stars. Someone reached out this morning to let us know the lid would be fixed today and shortly after the call the lid was in fact replaced. Thank you!nnCUSTOMER SERVICE ISSUE - Very disappointed with my latest dealings with this company. Today marked the 5th or 6th time in the last 2-3 months that I have personally called this company to have my broken trash lid fixed on the dumpster at my business. Prior to my calls another employee called a few times with no luck, hence the reason for me stepping in. Each time we called (collectively) we were promised that someone would come out and fix/replace the lid. The last time someone came by was a few weeks ago. The person who came to fix the lid couldn't fix it because he needed a part or something but said he would come back later that day to fix it (which never happened). Well low and behold it is still not fixed, no call, no follow up, NOTHING! So I had to call yet again and got the run around as usual. Fortunately, someone called me back relatively quickly to tell me that she is calling on behalf of the owner and that I need to pay $100 to have the dumpster lid fixed. I had to get off the phone because I was so angry. You wasted my time calling you over at least a 2-3 month period to finally tell me I have to pay to have the broken lid fixed. I could care less about the $100 (although I think it is absolutely ridiculous), I am just disappointed with the whole situation. We did not break the lid and should not have to pay for it to be fixed. I also want to point out that the dumpster that was provided to us looks like it needs to go to the dump itself. I know dumpsters aren't supposed to be anything spectacular but this particular one is a complete eye sore as it is all rusted and dry rotted (see attached). I honestly think the trash lid broke when it was being dumped onto the trash truck. Not sure how/why the owner thinks we could have broken it as all we use the dumpster for is regular household trash and cardboard boxes from deliveries. Either way, if he/she thought that they could have addressed this with me professionally months ago.