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Enterprise Rent-A-Car

1155 W Dundee Rd, Arlington Heights, IL 60004, USA

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Detailed Information

Place Types Car rental
Address 1155 W Dundee Rd, Arlington Heights, IL 60004, USA
Coordinate 42.138431,-87.9972012
Website https://www.enterprise.com/en/car-rental/locations/us/il/arling
Rating 4.1
Compound Code 42Q3+94 Arlington Heights, IL,

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 8:00 AM – 6:00 PM
Sunday 8:00 AM – 6:00 PM

Photos

Reviews

Carolyn R (02/26/2021)

Jake really helped us out. Another Enterprise branch gave our rental reservation to another person. We really needed a car for a meeting the next day, and Jake was exceptionally helpful in making that happen. The follow through for this branch on Dundee road is top notch. Thanks, Jake!

Kim Hall (11/28/2020)

Always happy with the pleasant employees at all of the locations we rent from! Honestly, we've tried all the car rental big name companies and Enterprise is the only one we haven't had a problem with! Prices are great and the people are nice!

Robert Y (09/04/2020)

Amazing customer service! Was going to rent from a weak brand at OHare and so glad I didn’t. During Covid I wanted a reputable car company and the people here went above and beyond to take care of me! I was able to call with a couple of questions and they were so helpful throughout the entire process. Thank you!!!

Jaffer Syed (12/20/2020)

I made a reservation for a van through Priceline, and Enterprise Arlington Heights IL for December 18, 2020. My plans were to take a family vacation starting morning of 19th. I received a call from Enterprise 1 hour before I was to pick up the van, that they did not have a van to give me. The salesperson at the location told me he was trying to make alternate arrangements. However they could not find me a van even by the 19th. When I escalated to Corporate customer care at Enterprise, they did not make any alternate arrangements, even though vans were available at alternate locations, such as OHare, Schaumburg and Park Ridge. They asked me to call the individual locations which were charging me more than twice as much for the same rental period. Approximately $700 more, which I could not afford. As of December 20, after several calls and building frustration, they still have not called back with a solution. We are stuck at home, with 3 members of the family having taken vacation time from work. This is a very unusual and highly disappointing response from Enterprise, who I have given business for the last 15 years. They can do a lot better!!

Anjali Garg (09/29/2020)

Positive : Car pickup and drop was quick and hassle free.nNegative : Car seats had several stains which looks like from food or drink from previous renters. Could have been cleaned a little more.

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