Hertz

Great service there people are kind and sweet also understanding

!!!!!!!!!!!!!!!!USE HERTZ IN DOTHAN!!!!!!!!!!!!!!!nRented once and attempted to rent once from the Enterprise Rental Car-Dothan location on Montgomery Highway. Both times waited over an hour and a half. This past time, Tuesday June 30th, I had a truck reserved at 8:00 per the app. When I arrived there were 3 customers waiting outside. Several employees, I'd say 4-5 were sitting inside a cubicle talking while 1 person was washing cars. Apparently they don't clean any vehicle until the customer is there waiting. They would casually check people in as they come up. An hour later, I was still waiting with about 20 other people. A gentleman questioned them about this, and they told him it was always an hour minimum wait for a vehicle there. He took pictures of the one person washing. They did not like this and asked him not to, then 3 started washing. I inquired several times about the remaining wait time, and was told each time I was next up. I clearly was not because I reserved a truck and could see no trucks being cleaned. Even though the Hertz app showed no trucks, I called Hertz (AT 9:45) in desperation due a meeting I had several hours away. The nice lady had 1 truck just returned and said she could have it ready once she sent it to the airport Hertz to be detailed. I explained my frustration with Enterprise, and she told me to come on and get it. She went out and cleaned it herself and had it ready when I made the 10-15 minute drive to Hertz. I was in and out within 10 minutes of arriving. I would pay double and go with Hertz vs. Enterprise now. Thanks Hertz for the great customer service.

Lady was very personable and was in and out in no time. Prices we're about the same as other places in the area

I was very dissatisfied because I was told once I return the car back I will get the deposit back of 190.00 and they took more off my car then was told when I look back at my bank account they only return 99.72 of my money I will not recommend Hertz as a good rental car place never again will I go back there

Best place to get a used car