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Budget Car Rental

617 E Dallas Rd, Grapevine, TX 76051, USA

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Detailed Information

Place Types Car rental
Address 617 E Dallas Rd, Grapevine, TX 76051, USA
Coordinate 32.933483,-97.07094
Website https://www.budget.com/en/locations/us/tx/grapevine/gv0
Rating 3.5
Compound Code WWMH+9J Grapevine, TX, USA

Openning hours

Monday 7:00 AM – 6:00 PM
Tuesday 7:00 AM – 6:00 PM
Wednesday 7:00 AM – 6:00 PM
Thursday 7:00 AM – 6:00 PM
Friday 7:00 AM – 6:00 PM
Saturday 7:00 AM – 3:00 PM
Sunday 8:00 AM – 12:00 PM

Photos

Reviews

Jinelle Jagoda (03/23/2021)

Rented a car for 1 month. Pickup and drop off was easy. Then I went home and was charged $350 for no apparent reason or no warning. My receipt also said I brought the car back 10 days late when I actually returned the car 3 days EARLY. They also claimed I drove the car 3500+ miles when I barely drove it 300 miles. I worked 5 min away from where I was staying!!! Corporate reversed the charges but the receipt is still incorrect. I tried contacting this site but I can’t get ahold of anyone and the phone number doesn’t even go through.nnI strongly recommend you just rent elsewhere. Trying to deal with budget and customer service is a total headache. Go somewhere else!!!

A F (01/27/2021)

There is a $20 late fee per day on top of your rental charge if you decide to keep your car for extra days( this is not disclosed on your contract). Mine was $100 for 5 days. Plus filled gas to full and was charged an additional $9.99 per gallon for 3 additional gallons when no one came and verified the gas gauge. Another $30 added onto bill. Customer service is horrible. I strongly advise not to rent from Budget. Total cost to rent for 6 days was $660. I was suppose to get the economy . Then they signed me up for a better car once I got there because the one I picked online was not available. What I thought was going to be $330 for 6 days at $55 per day rental ended up being $660 with late fees and being charged $75 per day for the upgraded car plus the extra $20 late fee per day making it a $95 day rental fee. Plus the extra gas charges etc. Unbelievable!

D Mata (03/17/2021)

My return process was smooth and quick. The attendant was polite, friendly and respectful. Great experience!

Jonathan Werth (12/21/2020)

The people are very nice when you’re there. But you walk out the door, who knows what’s going to happen. 2 months after returning my rental, I get a bill for $584 that will conveniently be charged to my credit card on file. Oh and they won’t answer the phone or return phone calls to explain or resolve this. They’re unorganized and unprofessional. Thieves.

Robert K (01/06/2021)

Look at all the negative reviews... wonder why? Why am I forced to give One star... Get ready to deal with Budget Karen. These people are thieves... Returned car with full tank on full. They charge me 19.00 for a fuel charge.... They close early and charge you for an extra day.... after car was left in parking lot... Corporate helped me but dealing with the female staff was horrible... Just use another location... trust me

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