Map
Detailed Information
- Place Types Car rental
- Address 7105 NE Airport Way, Portland, OR 97218, USA
- Coordinate 45.5887751,-122.5907985
- Website https://www.enterprise.com/en/car-rental/locations/us/or/pdx-ai
- Rating 3.7
- Compound Code HCQ5+GM Portland, OR, USA
Photos
Reviews
Good call center comments are rare. I really felt like I knew there was another person on the other line that cared about helping me modify my reservation! Thank you! Such a warm personality
We rented a vehicle from Enterprise when we flew into Las Vegas. While we were down there we started feeling symptoms of Covid, so we decided to cancel our flight and drive home instead. I called Enterprise and let them know my situation. They were extremely thoughtful and helpful. They allowed me to drive the car home at no extra charge, and they had it towed from my property. They were grateful that I was transparent about our situation, so they knew to quarantine the vehicle. I will definitely be using this company for all of my future car rental needs.
I will never rent a car with enterprise again,nI rented car from PDX on May/25th at 11:00 pm, drove it next down to SJC, and returned the car on May/26th on time before 11:00 pm ( Less than 24 hrs rental). at the time of returning the car; their office at SJC was closed early, and they left a sign to leave the keys in the safe box and line up the car in the return queue. When the employees came back next day in the morning they charged me late return fees ( another full day of charge on my credit card) . Contacted enterprise customer service several times and they kept promising me that someone from their billing department will call me back to resolve the issue.
John was knowledgeable, helpful, and friendly. Overall an awesome experience.
plain.. basic... nothing exotic here. vehicle had engine knocking.
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