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Hertz

978 Highland Cir SE, Conyers, GA 30012, USA

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Detailed Information

Place Types Car rental
Address 978 Highland Cir SE, Conyers, GA 30012, USA
Coordinate 33.6572147,-84.0153261
Website http://www.hertz.com/rentacar/location/unitedstates/georgia/con
Rating 2.8
Compound Code MX4M+VV Conyers, GA, USA

Openning hours

Monday 8:00 AM – 4:00 PM
Tuesday 8:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Di Ni (02/17/2021)

Today was yet another great experience at Hertz in Conyers. I can't say enough wonderful things about Omar and his staff! They are always professional, efficient, and accommodating. They treat every customer like they would want to be treated and it's always such a joy to pick up my rental. Does the process take a few minutes of your time? Yes, as does anything on which you spend your money. Do you have to wait outside at times? Yes, because we're in the middle of a pandemic and germs are easily spread in small spaces; be thankful they care about your health. Is it sometimes raining, too hot, or too cold? Omar is good, but he can't control the weather. Are some customers a bit difficult (you know, because they were asked for their ID or insurance info) and in turn caused you an even longer wait? We all have bad days, but that doesn't mean you deserve a free rental. Believe the positive comments. These guys are awesome!!!

Big Dick Cheney (02/26/2021)

I wish I could give this place a lower rating.nVery unprofessional with nonchalant attitudes.nThey also allow bookings and confirm with no vehicles available. Someone at Hertz should investigate and close this location for good. Customer Beware!!nTrash service

Nathan Beil (01/18/2021)

Had to wait outside in a line. Somewhat understandable in a COVID environment but in the winter it would be great to have maybe a check in system so you could stay in your car.nnWe had a paid reservation but evidently our car wasn’t ready or there. We had to wait for a car to be returned and cleaned.nnSkip this local spot and get a rental from the airport.

Maat Goddess (10/23/2020)

The location needs a remodel immediately, and not just the building the customer service as well. The manager Omar, is definitely not a man of his word. If he tells you he is going to do something, HAVE HIM PUT IT IN YOUR NOTES ON YOUR ACCOUNT PER HERTZ CUSTOMER SERVICE. Make sure you get a receipt when you turn in the car and keep all your paperwork even the gas receipts. Because the manager Omar will charge your card whatever he wants. Super shady manager. It took over an hour to get a rental car, the cars are not ready onsite. Instead of being closed on Saturday, my suggestion is on Saturday take that time to clean the cars, put gas in the cars, do repairs to the cars and get them ready for customers for the next week. My experience is to never rent from Hertz. I will stay with ENTERPRISE RENTAL. WORST EXPERIENCE.

Nas Sas (01/15/2021)

Very shady business. My insurance got me a rental through the worst rental company ever, poor customer service. The key was locked out in the car and i called and called from 8am to 10:30 am with no answer, it took a call from statefarm to them x3 to get an answer. When i finally got through to them they said i have to pay for emergency roadside assistance $75 because i had declined the service, i did no such thing since it wasn't offered on signup. This is through statefarm and no one told them that the service wasn't needed, if i had a choice i would not hve done business with them.Then the guy said he thought i already had it with statefarm which i do but it doesn't cover rentals only personal vehicles, of this they are very much aware, there are more than one review on here with the same issue, where they abuse rental customer's . On reading their reviews i realize that they are intentionally doing this to get money from customers by declining roadside assistance service without informing the customer, then saying you declined service when it was NEVER offered. They ended up calling tripleA off of my statefarm insurance as a subcontract then charged me extra for a service that did not cost them anything. Very shady business, beware beware.

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