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Thrifty Car Rental

6000 Airport Cir, Sarasota, FL 34243, USA

Map

Detailed Information

Place Types Car rental
Address 6000 Airport Cir, Sarasota, FL 34243, USA
Coordinate 27.3874666,-82.5542146
Website https://thrifty.com/loc/ll/US/FL/SARASOTA-AP/6000-AIRPORT-CIRCL
Rating 2.3
Compound Code 9CPW+X8 Sarasota, FL, USA

Openning hours

Monday 8:00 AM – 12:00 AM
Tuesday 8:00 AM – 12:00 AM
Wednesday 8:00 AM – 12:00 AM
Thursday 8:00 AM – 12:00 AM
Friday 8:00 AM – 12:00 AM
Saturday 8:00 AM – 12:00 AM
Sunday 8:00 AM – 12:00 AM

Photos

Reviews

Jesse Carbone (03/05/2021)

Terrible. The associate at the counter was not wearing a mask and tried to sneak in an extra charge for upgraded insurance coverage which we didn’t want. After receiving attitude about refunding that charge, we got our vehicle which was dinged up, but functional and at this point we were happy to get out of the airport. We called Thrifty to as we needed to extend our rental for a few days and they attempted to charge us the weekly rate. The first woman I spoke to was Gwen who was nasty & horrified when I asked to speak with a supervisor regarding this issue. Then I spoke with the supervisor Lin who was even less helpful & even more rude. I told him about how bad the customer service had been so far and basically he told me there was nothing he could do to right the situation and straight up did not care to hear about how bad our experience had been. As a “supervisor” you really should try your best to accommodate the customer and right a wrong and this guy was just unprofessional and did not care. We now have to drive back to the airport tomorrow to rent a different car since Thrifty was trying to swindle us. Needless to say we won’t be using Thifty again.

Jason Tanner (10/12/2020)

Very reasonable rates, wait time was very reasonable - customer service left much to be desired. We had to stand outside waiting for our vehicle for almost 30 minutes.

Steven Dehart (01/11/2021)

I would not rent for them anymore and I would not recommend them to anyone ever I rented a car for 3 days to drive to Georgia and back and I was standing in line to return the car at 730 before they opened I was the first person in line the guys showed up for work late and the car had to be back by 8am and they charged me another day because the dude showed up at 810 which why is that my fault I have to pay 50 dollars for another day because people showed up for work late bad business is what Im saying this was in srq airport

Jaclyn Watts (08/06/2020)

This company is a joke! First of was on phone with representative then when I asked a question she wouldn't even answer my question. So finally after 20 minutes of going back and forth I asked for a supervisor and she wouldn't transfer me to one, just kept asking what's the concern, told her that's for the manager to ask me then she had the nerve to hang up on me. Called back asked for a supervisor once again and was told there are no supervisors and that they are their own boss!! Very very very unhappy!!!