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Hertz

2865 Airline Blvd, Portsmouth, VA 23701, USA

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Detailed Information

Place Types Car rental
Address 2865 Airline Blvd, Portsmouth, VA 23701, USA
Coordinate 36.808938,-76.36867
Website http://www.hertz.com/rentacar/location/unitedstates/virginia/po
Rating 2.7
Compound Code RJ5J+HG Portsmouth, Virginia, U

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Taylor Burke (03/09/2021)

I went online to make a reservation for a rental car. Google said they closed at 6. I go on the website and make the reservation for 2pm. I go to the location and drove past it twice because there was no sign. It looks kinda sketchy. It's on the side of an auto repair shop. The sign on the door said they closed at 2. So I never got to speak with anyone or get my car. I was late because I couldn't find it. I'm going to try another location because this one seems very unprofessional.

Robin Cooper (03/01/2021)

Well, I can't say enough about the service I received here at this Hertz. I believe the young man that picked me up at toyota from Hertz was named Derrick. He's only 23 (I'm a little hard if hearing but I think that's correct) I believe he was the manager. He was very sweet and professional. He drove me to the rental office to provide me with a car. Horrible weather that day plus I had no idea where I was. I was very frightened about driving in the rain with no idea of the direction to get back to where I could find my way home. I live in Newport News but I was using the toyota dealership in Chesapeake for repairs on my car. Derrick listened to me and realized how frightened I was and explained that he would actually close the office and he would drive me back to the dealership and have his co-worker follow us so he could get a ride back. I can't tell you how much that meant to me. BIG THANK YOU DERRICK. Great customer service. I felt like a person and not just another customer!

Gabby Loveable (12/24/2020)

Very unprofessional, dropped my car off at the shop like was told after hours didn’t picks the car up from the body shop until 2 weeks later kept getting a call saying my rental was over due when I called the place and told them I left it twice and they didn’t pick it up until I had to call another hertz to let them know it wasn’t picked up yet. Haven’t even received my 5o dollar deposit back , also never answer the phone I have to call Chesapeake to get in touch with this location

Dria Johnson (03/18/2021)

They dont even answer the phones during their listed business hours.

Scott Hummel (06/09/2020)

I showed up within their hours as posted on their door. There were no signs it was closed for any reason, yet, it was indeed closed. The location sucks too. Door is around the side of some auto business. There's no sign anywhere. So it is with my best observation skills that this location is out of business as of today. Please use the one in Chesapeake. It's actually decent compared to this one.

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