Thrifty Car Rental

Thrifty is located at the Hertz counter and appears to be controlled by Hertz. I currently have a car rented and when I picked it up, my discount via Thrifty was not honored. I was told their computer ignores the discount but that the manager would fix it. To confirm, I asked for the managers email and sent him my Thrifty agreement and have emailed and called several times to confirm that the original agreement will be honored. So for, zero response from anyone local. I did call Thrifty corporate (listed on my original agreement) and was told that this is a franchise location and there is nothing they can do. The desk staff is great, but, the management seems to be lacking. I would not recommend Thrifty or Hertz in Bozeman to anyone.

An EXTREMELY enjoyable experience. The agent who rented us our vehicle was very courteous, kind, helpful. She explained clear and concise. The vehicle was a perfect fit for my wife and I.nThank you for allowing us to rent a vehicle from you.

my flight arrived late, just past midnight. I made sure to include my flight information so the counter would know to wait for my flight like every other rental car agency in the airport. As I get the the rental car counters, every agency is there past their midnight closing time making sure customers get their cars - everyone car agency except the Thrifty counter. Try calling the late number and you get someone in India who can't help you. To add insult to injury we had to take the most expensive 8 mile cab ride ever - $45!nAnd will Thrifty come get you the next morning? of course not. I would of just booked with another agency while at the airport but they all go for the throat when they see you're desperate.

I rented a mid-size car from Thifty. When I left the parking area I noticed the low tire pressure warning light. I pulled over checked all tires which appeared normal. The next morning my tire was flat. I called Thrifty to explain my situation. They said the manager was not in the office and would call me back. I never received call back and paid to have the tire repaired myself. I was on vacation and spent my entire morning in the service shop. When I returned the car and explained my story they told me the tire was not flat when left the parking lot. This place has terrtible customer service. I would never rent from this location or any Thrifty Car Rental in the future.

I am pretty sure my girlfriend and I were in line at the dollar counter last week, behind Ms. Lorenzo, unless there was another woman, with the same name, tossing a temper. Our account of things are quite different. The young man, with dark short hair, and older woman, I believe to be the manager could not have been, more helpful and accomodating to you, they had a huge line, and you were being very loud and very rude. They tried to help you, but nothing was good enough. Shame on your potty mouth too, in front of our young children.