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Budget Car Rental

1400 Bethel Rd, Columbus, OH 43220, USA

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Detailed Information

Place Types Car rental
Address 1400 Bethel Rd, Columbus, OH 43220, USA
Coordinate 40.06409,-83.05654
Website https://www.budget.com/en/locations/us/oh/columbus/cm1
Rating 2.9
Compound Code 3W7V+J9 Columbus, OH, USA

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 8:00 AM – 2:00 PM
Sunday 10:00 AM – 2:00 PM

Photos

Reviews

Renee Anderson (03/23/2021)

Seriously disappointed with the lack of morals that this location has. I had an additional $60 charge for the 16ft truck I rented. Now I am well aware that charges can be placed on your card before you even know what it is actually for so I called customer service to see what the charges were for. AND THIS IS WHEN I KNEW IT WAS A SCAM. 1st charge: After hours Overnight drop box. Well that is odd, I went inside and spoke to a person at the front desk at the exact time the truck needed to be dropped off. 2nd Charge: Gas, not only gas, but the fee to go to the gas station. TRUCK WAS FULL. It's not about the money for me, its about the lack of morals and taking advantage of customers. Someone knowingly charged me when I did exactly what was expected of me. So after sitting on the phone for 40 minutes with customer service, this location acknowledges that the truck was not returned overnight. They are arguing gas and that brings me to believe that they just lied about everything. I have my receipts and I will bring it to corporate. Shame on you!!!

Brad Baldridge (04/05/2021)

Was very efficient getting and dropping off. Car could have smelled a little better when we picked it up, but went away quickly. Definitely recommend, good value

Rhonda Vermaaten (02/21/2021)

I don't have too long to live My son and daughter-in-law and their four kids came to Massachusetts to visit me and rented a car from budget. They rented it for a week on their way home they were in the middle of a snowstorm they called let them know that they would be late a day when they got home no roads were plowed everything was icy keep in mind they have four kids their car is at budget so they couldn't go they went the following day Budget then tried to charge them $1,000 well that was a week ago I just got a phone call from my son saying that his bank account is overdrawn $400 not only are we in the middle of a pandemic but they were in the middle of a very bad snowstorm and budget wants to do this I think it's rude because when they call they said it was okay Don't worry about it they said. they didn't even pay that much money for a week's worth of rental just like everybody else times are hard he has four kids they're out of work they came to see their mother who doesn't have very long to live I think it's rude and uncalled for they could have gave him some kind of a break I rent cars all the time and go back and forth from Massachusetts to Ohio and there's times where you can't help it but you're late I've never been charged that amount of money ever.

Samantha Christ (04/02/2021)

Extremely unprofessional location. Didn't have the vehicle I reserved and would not provide me with an upgrade, as every other location typically does.. They had larger vehicles but wanted to charge me more, even though they didn't have the rental I reserved. Then they told me I should have called the store before coming in ...Well I did, several times and no one answered. Also I had a reservation that I made with a person, I wouldn't think I would have to call again and confirm. They were very VERY rude. If you want to use Budget or Avis, I would suggest going to see Toby at the Dublin location or Gina at the Busch Blvd location instead.

Michael Weisenburger (02/23/2021)

They Did not provide the truck reserved. Triple charged me for the downsized truck, offered a partial reimbursement for the overcharge but still have not received full reimbursement for overcharging (it’s been a month). I’ve talked to customer service on three esperare occasions, their “system has trouble pulling me” and ask me to try again later. I have not received any kind of goodwill or inconvenience discount for the silly headache this all has been. Don’t be me. Be smart and just pay the slight premium for Uhaul.

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