Enterprise Rent-A-Car

The supervisors were really helpful! I was waiting over a month for my car to be fixed. The dealership was playing games and not contacting me back. The manager here at enterprise Phil, was willing to contact them and get updates for me. They were friendly , Pleasant and efficient I would definitely go through them again and suggest and recommend them to anyone else who needs to rent a vehicle. I had the vehicle for over a month and it was a perfect sub for mine. The process was easy in and out each time picking up the vehicle and returning. Thank you so much for your time and help !!

I had a fantastic experience from start to finish with the Enterprise in West Seneca NY. The car was great. The service was even better. Easy check in, questions answered right away, very easy check out. Basically check in and check out each took less than 5 min (if that) Melissa and Phil were the nicest people and super helpful. Our organization rents a lot from this site and I can not say enough about the people and the service.

This branch location needs to be the model all the others follow‼ufe0f My first contact was to confirm my reservation and I spoke with Malysa to confirm this was the closest location which turned out was border line with another location but she stated we will take care of you and arrange a ride for you anyway, WOW‼ufe0fnnThe driver who picked me up, John, was very professional and a pleasure to converse with as well‼ufe0f Upon arrival at the branch, was greeted by Phil, who I was very impressed with how he walked up to me and offered a handshake and a very professional greeting as well‼ufe0fnnI rent a few times a week and the company I contract with uses Enterprise exclusively and I’ve got to say this is the best branch I’ve had the pleasure to do business with‼ufe0fnnI had some questions that I needed answers to and I must say Malysa went above and beyond the call to assure me the answers were correct and I left there knowing I finally got the information I’ve needed that other branches either gave me wrong info or none at all‼ufe0f Thank you all again and I look forward to to doing business again in the near future‼ufe0fud83dudcaf✔ufe0fud83dudcaan⭐ufe0f⭐ufe0f⭐ufe0f⭐ufe0f⭐ufe0f⭐ufe0f⭐ufe0f⭐ufe0f⭐ufe0f⭐ufe0f

We had to rent a car on short notice. Christmas is two weeks away (time of post) so finding a car hasn't been a great experience. We called this location and we talked to Melissa who was willing to pretty much bend over backwards to help us out. She was incredibly helpful offering solutions to the problems we had. We did end up renting A Kia Sorrento. The car is clean, well presented and they did a full walk through with us even explaining the best features. They wished us well on our long drive and finished the conversation with a go Bills!nnOur only complaint is the washer fluid was empty so we had to buy someud83eudd37ud83cudffd‍♂ufe0f still worth 5 stars though.

I had a wonderful experience. Phil went out of his way to make sure I was satisfied with the vehicle I rented, following up during and after the rental. He made an otherwise inconvenient situation much easier. Some of the best customer service I've received anywhere.