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Enterprise Rent-A-Car

1715 W Ogden Ave, Naperville, IL 60540, USA

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Detailed Information

Place Types Car rental
Address 1715 W Ogden Ave, Naperville, IL 60540, USA
Coordinate 41.7641412,-88.1869289
Website https://www.enterprise.com/en/car-rental/locations/us/il/naperv
Rating 4.1
Compound Code QR77+M6 Naperville, IL, USA

Openning hours

Monday 7:30 AM – 6:00 PM
Tuesday 7:30 AM – 6:00 PM
Wednesday 7:30 AM – 6:00 PM
Thursday 7:30 AM – 6:00 PM
Friday 7:30 AM – 6:00 PM
Saturday 9:00 AM – 2:00 PM
Sunday 11:00 AM – 3:00 PM

Photos

Reviews

MzLight Skin (03/31/2021)

Great Service young lady took her time an made sure I left Enterprise with a rental car I appreciate this location

Jaclyn Z (04/03/2021)

I liked it first when the female manager was there but the guy there is not very cooperative after being asked to call if there was a brake issue with the rental which there was don’t matter if the car was a 2021 all cars have issues even newer ones especially when their being driven many times a family member had issues with their 2019 vehicle when it barley came out zero miles when barely reached 900 miles on it and was having same brake issues don’t tell me something I don’t know just cause I’m a female I know how cars work I have worked and seen many cars have brake issues even new onesnThat manager never called back about the brakes the next day after I asked if they can call me to tell me if the vehicle is okay

Curtis Wilson, Jr. (03/21/2021)

I was having some wheel repair work done on my vehicle and the repair company arranged my loaner from this location about a block away.nnValerie and Cam were really cool, we had a fun conversation, and they got me in and out in a few moments. Glad I used bought the Ipass usage.nnWhen returning the car, Chris (CJ) was so cool and very accommodating in dropping me back off to get my vehicle. He knows a lot about cars and has good taste in cars hahahannThanks guys for the great service and the BMW 330i was amazing to drive ud83dude00

Asha Patel (01/26/2021)

If I can give less then 1 star I would. Very disappointed with their service. We had a 15 passenger van booked for Dec 19th and to be picked up at 9am. I called weeks before to confirm everything was good. I called couple days before to reconfirm everything. The day we were supposed to pick up the van we receive a call around 8:30am saying they have no vans available due to the family who was coming back got into an accident. They said they’ll check other places and call back with an update in an hour. We called around as we needed a 15 passenger van that day and luckily we found a local place but costed use triple the price we would have paid at Enterprise. When the person from local company spoke to use the 1st thing he said to us was ‘let me guess Enterprise told you they have no vans to rent out and came up with an excuse.’ To our surprise we found out other families were given an excuse and had their booking canceled. What’s disappointing is that they don’t even have the curtesy to call back. When I called back after 5 hours their excuse was they’ve been very busy and only 2 are working.

Saran B (12/04/2020)

It's simple, I've rented one-way car rental and dropped of within 24 hrs, and I have dropped (drop boxed the keys) the vehicle , 20 mins after the given time. But, since the branch is closed they charged me for 3 days straight. But when I mentioned I did drop the same day and requested them to evaluate through their CCTV cameras and they do not care about those kind of requests and it's not something they would do even though for a long time customer. Avoid if you can!

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