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Enterprise Rent-A-Car

410 River Oaks W, Calumet City, IL 60409, USA

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Detailed Information

Place Types Car rental
Address 410 River Oaks W, Calumet City, IL 60409, USA
Coordinate 41.5998236,-87.5631099
Website https://www.enterprise.com/en/car-rental/locations/us/il/calume
Rating 4
Compound Code HCXP+WQ Calumet City, IL, USA

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Silvia Jones (09/08/2020)

Representatives were so friendly and helpful, you couldn't ask for anything better!!

GOOD OLE’ COGIC (04/13/2021)

Whatever you do, DO NOT rent a car from Calumet City Enterprise Branch. Firstly, a staff member called me the morning of the scheduled pick-up and told me they did not have a car available for me; mind you, I made the reservation a week prior and then I confirmed the reservation a couple of days prior to the pick up date. Secondly, once they found me a car, it was in the worse condition. There were cigarette burns in the seat, the license plate was hanging and the body of the car was damaged. The car was raggedy and in horrible driving condition. I had no choice but to rent it because I was desperate for a car. Thirdly, the branch overall is dirty and in poor condition. The Calumet City store is definitely poor representation of the Enterprise brand. The store is in need of new management and/or needs to be closed down. This is the 2nd time I’ve had the worse experience at this particular branch, however this time, I decided to write a review. I will never rent a car from the Calumet City store again.

ReneetrustsGod (01/12/2021)

My experience at this particular location started out great with Shauna. I had an unexpected death in my family (covid season) and I was not in my right mind.nnWell, the staff there or maybe one staff sent me a very disrespectful email, regarding how there looking for me like I was a wanted criminal. “I’m being flagged” and I took that as I’m about to arrested or something.nnI sent husband on that Monday to pay the bill since I was out of town and mourning the death of my relative. My husband said they denied the payment. He wasn’t sure why.nThat’s when I received the email and I responded back immediately.nnI was still mourning but I kept my composure and proceeded to return the car, which I actually extended.nnI was looking to give a 5 star because in the beginning Shauna showed great customer service.nI know “Staff L” was only doing her job, but I would have preferred a better use of verbs when describing situations that may potentially violate a rule or stipulation.nnThank you and have a great day,nRenee Little

Trixy Cook (11/13/2020)

The young lady that assisted us was very kind and courteous. She practiced social distancing guidelines,which we appreciated. We were very satisfied with vehicle as well as the service..

Derrick Bragg (03/08/2021)

I had to rent a car because my car was in shop for some serious repair work. This team and especially Latiesha, were an excellent group. Latiesha was very Courteous, Professional, and Knowledgeable!!! Unlike some Enterprise Car Rental locations, I was able to get through to actual people from the actual Enterprise store. If I need to rent a car in the future, I will definitely be returning to this location!!!

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