Map
Detailed Information
- Place Types Car rental
- Address 2934 S 6th St, Springfield, IL 62703, USA
- Coordinate 39.7625075,-89.6472642
- Website http://www.hertz.com/rentacar/location/unitedstates/illinois/sp
- Rating 3.2
- Compound Code Q973+23 Springfield, IL, USA
Openning hours
- Monday 8:00 AM – 4:00 PM
- Tuesday 8:00 AM – 4:00 PM
- Wednesday 8:00 AM – 4:00 PM
- Thursday 8:00 AM – 4:00 PM
- Friday 8:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
This rental car company location gave away a car that I prepaid for and forced me to pay an extra $150 since a luxury car is the only one they have available. Again, this is despite prepaying for the car.nnJudging from other review here and from my experience, Hertz at this location allows third party groups such as Priceline to create, make, and accept payments for a car reservation with pick-up times that Hertz knows are OUTSIDE of their business hours. Consumers should not suffer from this type of predatory practice. I will be submitting a formal complaint to the Consumer Financial Protection Bureau as this practice is unethical and perhaps, even illegal.
Do NOT rent a car from 6th St Hertz location. I had a reservation to pick up my car at 5:00pm. I called ahead at 4:57 to let them know I would be 5 mins late as I was WALKING there in rainy/wet weather. The man I spoke with told me flatly that they close at 5:00pm. I asked if he would stay a few mins until I got there. He just kept repeating when they close. Why on earth would a company let you make a reservation for the time they close? I worked in retail for decades. I know it’s frustrating to have a customer come in right at closing or ask you to stay late. Not ONE single time did I ever turn away a customer. I most certainly would not have under these circumstances. What really frustrates me is why he didn’t tell me that earlier in the day when I called them with a question? I asked if they would bring me the car (like they advertise). I was told curtly they don’t do that. Why would a company advertise that if it’s not the case? This is HORRIBLE customer service! Glad I walked in this weather for NOTHING!
It was overall a good experience. I was offered one car but then got another car. Because the car wasn’t detailed I couldn’t get it. They clean it an then gave me the car. They salesmen was pretty calm an cool I think an believe the is the hertz for me ud83dudcaaud83cudffcud83dudcafud83dude0eud83dude0a
They had cars! And the guys were fast and courteous. In and out so fast I didn't get the names of the people!
Got in and out real quick easy Rental process
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