Enterprise Rent-A-Car

Didn't have the car class that I reserved weeks in advance. Also had a rock chip in the windshield that wasn't noticed, so I'll probably get dinged with that. I did end up getting a decent vehicle quickly so it wasn't all bad.

I was pleased with how quickly I was able to get a car. I made my reservation online and thought it was a very fair price . I was renting in an effort to save money on fuel if I took my own vehicle. I was unaware of the deposit I would have to make when I went to go pick it up. Luckily I had the extra $200 available as it was immediately taken out of my account. I will say it was refunded fairly quickly after I returned the car, within a day. My only complaint would be the cleanliness of the car. There was a sign on the rear view mirror explaining how all these extra sanitizing precautions had been taken and as list of the areas they were taking extra care to clean, because of coronavirus. Someone ud835udc5aud835udc4eud835udc66 have sanitized, but nobody got a towel and actually cleaned this car. I could hardly see out the windows. I thought it was foggy outside until I got home and realized there was a haze covering the inside of every window. I was able to clean it with just glass cleaner so no biggie. The handles and gear shift and cup holders all had some unknown sticky stuff on them and the seats were in need of a vacuum. I needed the car in a hurry so I didn’t call enterprise. It also would have been helpful if they showed me where the gas tank was. It took me and my kids a few minutes on Google to find how to open the door to the tank to get gas. Otherwise, the people were friendly, I got my car quick. It ran fine.And I still got a pretty good deal on it.

Always a pleasure dealing with the folks at this location. They are top notch on customer service and maintain good care of their vehicles. Will use them every time I need a rental

Normally never have any issues. But I made a reservation to pick up a vehicle and they didn't have one for me when I came into the office. Also didn't even know when they would have one. Would be extremely nice to show online when they have available vehicles and when they don't.

We have a Top rated automotive hail repair facility in north Amarillo. One of our big needs is to have rental cars available for our customers.nDavid is the Manager and has always been really helpful. Gaius, and I hit it off right away and has been a huge help for me. When you find someone that you can work well with, that's where you continue to go.nHe's truly an asset to the company!