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National Car Rental
National Car Rental
National Car Rental
National Car Rental
National Car Rental
National Car Rental
National Car Rental
National Car Rental
National Car Rental
National Car Rental
Reviews
Levi Froke (09/07/2020)
Was using an economy car provided by UPS for a business trip. They needed to perform routine maintenance and I let their 800# customer service rep know I could keep the vehicle, if nothing was available to swap, and it was just an FYI for their benefit...I also said I had time and could swap the rental on my way back through FSD. GREAT CUSTOMER SERVICE - both on the phone and at the airport. They quickly swapped out the vehicle and upgraded my rental to a new Chevy Colorado 4-door pickup, at the original rate (saving both the company $ and my time for the business justification). Made the rest of the trip much more safe/comfortable.
Rachel D (10/31/2020)
Very easy to get a car and return. Great rates and gave us an upgrade for the same price we paid for economy car.
Darren Lepak (10/19/2020)
I have been a loyal business traveler to National and recently I rented the highest level vehicle possible from Sioux Falls, and had a trip ruined because of the condition the vehicle was in.nnEnded up stranded and have called over a dozen times over the past month to talk with someone to help resolve the situation. They haven't responded to a single request and then when they did credit back a portion, they only credited half of the issue and never sent me an email or voicemail to inform me.nnI've emailed/called/messaged online to the branch manager and zero communication. National has explained that the issue is at the branch level and it's just really disappointing how they are handling a situation that could be resolved with one phone call.
Neil Knobloch (10/20/2020)
Quick and efficient service. I had a change in plans, and National accommodated my early return. Great service and value.
Carlos Delvalle (07/09/2020)
Around June 20, I landed at Sioux Falls South Dakota airport.nI went to the National desk to pick up my car. I presented myself as an Elite member and they told me that I was not.nWe went back and forth and of course they said I was mistaken.nI got what ever was availablenNow I'm in Tucson AZ and I did not have any problem.nThe National at Tucson airport was spectacular, all that was needed was a red carpet. WOW.nOverall my experience with National is always great.
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