Map
Detailed Information
- Place Types Car rental
- Address 2714 S Medford Dr, Lufkin, TX 75901, USA
- Coordinate 31.3173644,-94.70325
- Website https://www.enterprise.com/en/car-rental/locations/us/tx/lufkin
- Rating 3.6
- Compound Code 878W+WP Lufkin, TX, USA
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
Don't waste your time or money, staff is very rude and has a major attitude. Got a card to call her supervisor and its just the regular business phone number. Poor customer service is putting it lightly.
Employees not wearing masks properly. Packed no mask waiting area that was stuffy. Hung up on people visibly. Do not have the cars that have been reserved in stock. Assist the maskless people that take up the lobby instead of the company protocol following people. One person had to wait 3 days for a car, finally got a truck where the wheels kept going low and Enterprise did not assist them. You could hear the air leaking out and the tire was plugged in the side, visibly.
Nice people. Good to work with, however, plan on waiting awhile if you're going first thing in the morning. The hours show 8am they open, but plan on 8:15-8:30 at times.
If I could give negative 5 stars I would. Hunter Maybee has to be the biggest lack of judgement to whomever decided to make him a manager. If he really is. Two of his employees were rude one as much as hanging up on me when I asked to speak to a manager. Then when I drove to confront them proceeded to deny that anyone hung up on me till his own employee admitted to hanging op on me. This all stemmed from them waiting till one hour before we were confirmed to pick up our car tell us that they had no vehicles. We needed the car to drive two hours away to fly back home to KC.
Bradley was excellent. Very helpful,friendly. Nice car ud83dude97ud83dude01
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