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Enterprise Rent-A-Car

1020 N Anderson Rd, Rock Hill, SC 29732, USA

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Detailed Information

Place Types Car rental
Address 1020 N Anderson Rd, Rock Hill, SC 29732, USA
Coordinate 34.9650124,-80.9934928
Website https://www.enterprise.com/en/car-rental/locations/us/sc/rock-h
Rating 4
Compound Code X284+2J Rock Hill, South Caroli

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 9:00 AM – 2:00 PM
Sunday 12:00 – 3:00 PM

Photos

Reviews

Amanda Werts (02/22/2021)

The staff here are friendly and helpful. It took longer than expected to get going with the car, but that was because the reservation had not been set up by the insurance company. They picked me up from the body shop and I was able to leave the rental at the body shop when my car was finished, so it was very easy. They even upgraded my rental for free because all the standard vehicles were taken already. My only complaint was that the car smelled like smoke so I bought some air freshening spray and fresheners for the vents, which helped some but not a lot. It's not their fault that people break the rules and smoke in the vehicle but it was disappointing to have to endure the smell for over a week. I'm sure they would have swapped it out if I had called and asked. Overall, I'm very happy with Enterprise and it's customer service!

Lysia C (03/02/2021)

This place is TERRIBLE!! Customer service is bad. After renovations, new employees and I guess changes this place went down hill. They will now ask you for 2 documents a bill and another document for proof of your address. Despite me being a customer with them for over 2 years already, I had advised the employee that I should be in the system. Little young girl lied and said I was not in the system. I had advised her that I had just recently moved and would eventually update my address. She did not care. Makes no sense, I’m never going back.nProblematic Enterprise

John Comins (11/04/2020)

Reserved one size car but was told they were not available at the time I arrived. Offered me a premium car, which I rejected due to increased price. Representative finally came back with rental price on the premium car equal to the size I reserved. I accepted the premium car, but the car had been rented to a smoker and smelled, windows were dirty (haze inside and out, which I cleaned myself and the tires were down to the wear bars on all tires. On the plus side, we got excellent mileage averaging between 26 to 31 miles per gallon, which was excellent for a premium V-6 cylinder engine. Overall the rental was good.

Antinettie Dixon (03/14/2021)

Every time i use enterprise they always take good care of!nhad an issue that my self or the agent noticed an i went back the next day and they took care of it with no money an took money off for the inconvenance!! The Rock hill location always provides great customer service.

Arenette McNeil (09/22/2020)

My recent experience with Enterprise was superior. I was having a difficult time with my SUV repair, and had to keep adding days. Great Customer Service from everyone. On the first day, they picked me up within 10 minutes of my request, and provided transportation to my next destination. One of the employees even kept checking on me after I returned the car. I’ve rented several cars in the past year and had a great experience each time. Thanks Everyone! Keep Up The Good Work!

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