Map
Detailed Information
- Place Types Car rental
- Address 4900 US-1, St. Augustine, FL 32095, USA
- Coordinate 29.9543134,-81.3429065
- Website http://www.hertz.com/
- Rating 3.4
- Compound Code XM34+PR St. Augustine, FL, USA
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
No one at the counter as usual. I can't really say. I left the vehicle keys and contract in a lockbox there and parked the car in the Avis section which is not clearly marked. In fact they had to sign up that if one Parks anywhere but in the Avis section the car will be towed away at my expense. How do you like that?
My car was rear ended and had to come here to pick up rental car. Nobody here! I called and guy says he is taking customer to his car it'll be 20 minutes. Wth?! I left work early and missed time. My time is valuable to called manager at other Hertz dealer and he didn't care.
Always sneaking in additional charges. Not open on weekends. Never resolved an issue of being double charged which is the reason for 1 star. Otherwise, it's a small location which I prefer and the agents are nice. I only use them because I have AAA.
Awful Costner service for gold members. 1 person. Showed up early--BIG MISTAKE! One clerk was picking up customer. Took 20 minutes to check him in. Being gold, my check in took literally 30 seconds. Need to process gold members first. That's the reason gold members give all info ahead of time.
Always very quick, curteous and helpful at the St Augustine airport location.
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