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Hertz

2654 Dixie Highway, US-1, St. Augustine, FL 32086, USA

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Detailed Information

Place Types Car rental
Address 2654 Dixie Highway, US-1, St. Augustine, FL 32086, USA
Coordinate 29.8473221,-81.3221582
Website http://www.hertz.com/rentacar/location/unitedstates/florida/sai
Rating 3.5
Compound Code RMWH+W4 St. Augustine, FL, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Kimberly Johns (03/18/2021)

Went to rent a car since my car is broke down & in the shop. Everything was fine until they went to run it & said that they had to run a soft credit check & then told me that unless I had a major credit card that they couldn’t rent me a car. Guy was rude during the service and acted like he didn’t care about my business. I had enough funds to rent a car & they still said no can do. So, if you want to rent a car & your insurance isn’t paying for it, then make sure your credit is good & you have a major credit card to use it else you will not be able to rent anything. Sad excuse for a place of business in my opinion.

Yuissa Pierre (02/08/2021)

Branch Manager Jacob was extremely helpful and accommodating. Rep Derrick was also very courteous and respectful. After been in a scary accident I will say Jacob and Derrick were so empathetic and concerned. I would definitely give them 5 star rating and refer them to all friends and family !nFinally , I am a Pallm Coaster and Hertz in town is temporarily closed and GM Xu highly recommended the St. Augustine branch so I thank you Xu for being so helpful and good job on training your staff , A+ for Hospitality!!!nThank you Guys!!!

Barbara Kanoza (12/25/2020)

Very accommodating. Picked us up at the RV Resort at the exact time promised. Transacton was quick, no waiting. Very friendly.

Silentip Tubtim (07/23/2020)

Customer service was wonderful. The rep followed me home in the rental so that I could park my car then give him a ride back to his work location. I was so surprised for the personal service. Keep up the good work!

Kevin Jones (09/05/2020)

I would give zero stars if possible. I went to the St Augustine location with a reservation. After waiting too long I was told they had no cars and I would have to go to the State Road 210 location to actually pick up the car. The car was dirty and smelled of smoke. In today's Covid19 environment, I doubt if the car was properly samoyed. My insurance company made the reservation and is paying the bill. I complained to them as well. Easy to see why Hertz is in bankruptcy. I will NEVER use Hertz in the future.

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