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Hertz

715 E Vine St, Kissimmee, FL 34744, USA

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Detailed Information

Place Types Car rental
Address 715 E Vine St, Kissimmee, FL 34744, USA
Coordinate 28.3051053,-81.3980019
Website http://www.hertz.com/rentacar/location/unitedstates/florida/orl
Rating 3.2
Compound Code 8J42+2Q Kissimmee, FL, USA

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Reviews

C H (04/10/2021)

Not a good experience!nHad a reservation for 11 am.nThey had no cars and the employee was very condescending.nNot very personable, specially for a job with the public.nNo explanations, no let me see what I can do or I'm sorry for the inconvenience.nNo hand sanitizer for clients, employee not wearing mask correctly, his nose was out all the time.nFloors were dirty and the place looked unkept.nIcing on the cake the car we got was parked next to us since we got there.... Almost 2 hours later!nWe notice them driving it to the back and 10 - 15 minutes later gave it to us.nWill not recommend to anyone.

Lana Pallares (03/23/2021)

If there was no stars this is what this company /staff would get. Rented a pickup truck to find out that when I arrived, they didn’t have it and wanted to give me a Cargo Van,YES A CARGO VAN. What am I suppose to do with a big white cargo van. Long story short I was out of a rental in Kissimmee and needed to get to Palm Bay.nI was lucky that budget/Avis that was 5 minutes away had a cxlalation and they were able to accommodate me.nThey also was refusing to rent a car to another couple who had prepaid for the car and because she didn’t have a chip on her card they were denying her the rental.

enrique polanco (04/07/2021)

The worst company and service ever. How do they take payments for your rental but yet not have your car at the day of travel. They washed their hands saying it was Hotwire' fault because they were out of stock for over a month. I ended up loosing my vacation, my hotel reservation and my time off. I will never do business with Herts or Hotwire ever again. At the end nobody was able to take blame or offer us a solution for the inconvenience.

Christina Woolf (01/16/2021)

Not good enough for one star but you have to put one to continue.nThis place is HORRIBLE!! Dirty inside..HORRIBLE CUSTOMER SERVICE!! Walkin around like they don't even see you. If we ever need a rental again we will definitely NOT COME HERE!!!

Guitarra Española (01/31/2021)

Disappointed, I confirmed a car when I go to look for it, I was the second person who paid for an uber to pick up a car and they did not have it. I had to return like the other person too, without a car. don't trust online that they have cars, they don't really update the inventory

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