Map
Detailed Information
- Place Types Car rental
- Address 5601 Butler National Dr, Orlando, FL 32812, USA
- Coordinate 28.4670228,-81.3120569
- Website https://www.advantage.com/
- Rating 3.6
- Compound Code FM8Q+R5 Orlando, FL, USA
Openning hours
- Monday 5:00 AM – 11:00 PM
- Tuesday 5:00 AM – 11:00 PM
- Wednesday 5:00 AM – 11:00 PM
- Thursday 5:00 AM – 11:00 PM
- Friday 5:00 AM – 11:00 PM
- Saturday 5:00 AM – 11:00 PM
- Sunday 5:00 AM – 11:00 PM
Photos
Reviews
After reading the reviews on here, I was nervous; however, we had a good experience. Upon arrival they were a little busy, but everyone was friendly and it went quick. I received an email twice with instructions on how to get picked up and where to find the car. The cost was exactly what I booked on Expedia. They did offer us an upgrade for a fee and we accepted that. They did offer us the pass for the tolls and we took that too (so glad we did!). We were able to drop the car back off over night and get shuttled back to the airport before the office opened. They emailed me a receipt and it was accurate. If we had to give any negative feedback it would be to clean the vehicle better. You could tell it was rushed and it smelled like weed. But it ran good and it was a one year old SUV. Overall, We had a good experience with Advantage rental over our spring break in Orlando.
Extremely rude staff. Poor customer service. It took us an hour and a half to get our car. Also didn’t know that this rental isn’t actually at the airport, took for ever to find out where to wait for the shuttle to the rental place.nnWe were given a car that literally shook and pulled to the right when you went over 50mph. We were staying in Cocoa and drove back the next day to change the car out and were once again shocked by the poor customer service. They tried to say that all they had available was a pickup truck for our group of five, eventually agreed to put us in another small SUV. It was close to an hour or so of arguing with the staff and management once again. They knocked off one day of our rental charge after all of this back and forth. So many hours of our vacation wasted here. Everyone else coming out seemed to have had the same bad experience.nnI’m not typically one to complain but people need to be warned, definitely book your rental somewhere else.
Double and triple check your vehicle before you accept it. Then take pics to document. All of cars I looked at had wheel damage and body problems. One had a dead key fob which can leave you stranded. After I declined it, they tried to give it to someone else. Yikes. The prices are ridiculously high. Their information on their emails and website are outdated and will send you to the wrong location. Last resort only.
Great place, very convenient. They were one of the only places that allowed us to rent using a debit card they were definitely the cheapest place which is why we chose them. Fast and efficient as well. Would highly recommend and will definitely be using them again in the future.
This is honest and totally truthful review. I will be very brief and to the point. I got charged but it's not amount rather totally being dishonest. After all was done on counter their service lady give me email from a Manager who never responded but to make matters even worse emailed to Corporate people never heard from then finally emailed to a Regional director and never responded. This company is total disgrace and NEVER EVER WILL RENT BUT WILL TELL ALL MY FRIENDS NOT EVER TO RENT FROM THEM EITHER.
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