Hydro-Thunder of Key West

Really friendly folks. I'm here on vacation and they are very helpful. When I went to rent the cart I didn't have a reservation but they still worked it out and got me a cart in the future I will make a reservation as they are busy. I can't stress enough this place is great too deal with and the carts are very nice

Just go to this place. The staff is friendly and efficient. The vehicles are NICE. Super nice. We had a blast driving this ultra fancy golf cart. When I come back I'll only use hydro thunder.

The staff were all very friendly! When we got the scooters the shuttle came all the way to Stock Island to pick us up. They brought us back to the scooter place. A very friendly guy trained us all on how to use the scooters! Then they sent us on our way. They said to come back if we run out of gas and they would fill it for free. They even offered to drive us back to where we needed to go after the rental was over. This was an excellent experience and I will only rent from them for now on when I am in Key West.

I rented a 6 person golf card for 2 days @ $424.00. When I had returned it I tried to explain to 1 of the employee that we had problems with it. The key will not always turn. So we had gotten stranded for over an hour 3 times in 2 days. I had gone to Key West to get married. On the day of our wedding I had a hard time turning the key first time in the morning almost late to the ceremony. The 2nd time it refused to start because the key wouldn't turn was after the ceremony. The 3rd time after the reception. This was my wedding day I did not need the additional stressnthink $424.00 is a lot of money. The employee I spoke to was extremely unprofessional and very rude. All I was trying to do is explained to him there is a mechanical problem with his Ignition. I ask to speak to a supervisor he tells me he is the supervisor! To have spent $424.00 for 2 days for a piece of equipment that was giving me mechanical problems and a very important day in our life's! Steve the manager, if he real is the manager very unprofessional and rude. Steve told me I was going to get a call back as of today I am still waiting. I do not recommend anybody using a company who doesn't respect the patrons show professional courtesy to just listen.....Over Priced and No Customer Service at all. I'd love to speak to the owner of this company he probably has no ideas company is being run the way it is.

This place is legit. Their carts are top of the line and fun to drive. And their customer service is even better. I've rented from several other places in Key West and I'll never rent anywhere else again