Map
Detailed Information
- Place Types Car rental
- Address 3495 S Roosevelt Blvd, Key West, FL 33040, USA
- Coordinate 24.553356,-81.75359
- Website https://www.avis.com/en/locations/us/fl/key-west/eyw
- Rating 3.2
- Compound Code H63W+8H Key West, FL, USA
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday 8:00 AM – 6:00 PM
Photos
Reviews
KRIS AT AVIS IS AWESOME!!! I showed up the day of my trip and needed to rent a car ( live in KW but had to go to Miami for the night ). I didn't have a reservation so knew my chances were unlikely with the influx of tourism into the Keys recently. When I arrived Kris helped me. She provided excellent customer service from start to finish and I was able to rent a really nice Mustang Convertible for my trip at a very reasonable rate. I will definitely see Kris and Avis the next time I need a rental. Very easy and fast process!!!
Paid for a Standard Elite SUV but their vehicles were broke down in that class... so I received a mini van instead but paid for the better vehicle. The vehicle was dirty from the previous renters (smoothie spilled all over the back seats) but apparently they had no other options. At one point in the trip the car wouldn’t turn on and I had to get a jump start. Worked fine for the rest of the trip.nnWeeks after returning the vehicle in great condition I get a charge for over $200 that I had to call and inquire about. They said the vehicle didn’t turn on when they first tried after I had turned my vehicle in. Sounds like the battery again, which is completely out of my control. It simply needed another jump start which doesn’t cost anything or a new battery which isn’t something I damaged during my week of renting.nnOverall it definitely appears as though they don’t take care of their vehicles and the additional charge after the fact is ludicrous.
Customer service at the airport were super friendly and it was very easy to get in, get out, as well as easy returning the car.
A terrible experience, never rent Avis in Key west.nI paid a rental in advance, received a confirmation the car was ready and when I came no car, no reimbursement and a terrible counter service. They practice overbooking and when you come you have to wait for another customer to bring back a car. It can take hours. They don’t care, you have to wait with all other customers and kids getting tired, no water, no hand sanitizer ... just ruined our day in key west.
Yeah you will have to come back at 8 when I'm open... This is what I got when I walked up to the counter... No matter I have a flight to catch. They should really offer an express check out for preferred just like all other Avis offices
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