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Enterprise Rent-A-Car

3491 S Roosevelt Blvd, Key West, FL 33040, USA

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Detailed Information

Place Types Car rental
Address 3491 S Roosevelt Blvd, Key West, FL 33040, USA
Coordinate 24.5532052,-81.754676
Website https://www.enterprise.com/en/car-rental/locations/us/fl/key-we
Rating 2
Compound Code H63W+74 Key West, FL, USA

Openning hours

Monday 8:00 AM – 10:00 PM
Tuesday 8:00 AM – 10:00 PM
Wednesday 8:00 AM – 10:00 PM
Thursday 8:00 AM – 10:00 PM
Friday 8:00 AM – 10:00 PM
Saturday 8:00 AM – 10:00 PM
Sunday 8:00 AM – 10:00 PM

Photos

Reviews

J.R. Hozendorf (04/04/2021)

Only reason they get the high rating this time is because they saved my amo that I accidentally left in the car. Held for it a week. Still angry about their raised rates for one ways. Especially for loyal members like me of 13 years!

Jeff Lackey (01/05/2021)

Would give it a zero star! Waited for 2 hours, NO cars left and they knew it, but made us wait anyhow. My reservation was over 2 months in advance and they supposedly “ran out of cars”. Funny - there were 50 other people behind me with no cars available either. Took my name and said they would call that night or next day... 3 days later, after several calls to Enterprise corporate, NOT ONE PHONE CALL BACK! Gave up and rented from another company. Horrific customer service and fleet management. They could have brought cars in from Miami (or Idaho!) by this time!

Kurt V (03/06/2021)

Wow, they could care less about how long you wait! Their way or the highway. All the Key West car rental counters must think they're on permanent vacation! I have flown all over the world and never waited so long to pick up a car I already had a reservation for.

Hannah Haggerty (12/26/2020)

Some of the rudest people ever. We were driving a car by them that had bad breaks and were told to go there to exchange cars. We make a 2 hour drive to exchange cars and get there to wait in line for 1 hour find out there is no car for us. They tell us to come back the next day. We are staying 2 hours away. We become upset at the counter and as we walk away the people working mock us. Absolute Bs and A Holes! Disrespect and mocking. Fire people if you can’t work in customer service.

Kelli Fowler (01/09/2021)

Worst experience ever. The gal (says she is the manager) is absolutely horrible. First they rent us a car that is broken. And then it takes 1/2 day to get a different car. Absolutely rude

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