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Thrifty Car Rental

3495 S Roosevelt Blvd, Key West, FL 33040, USA

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Detailed Information

Place Types Car rental
Address 3495 S Roosevelt Blvd, Key West, FL 33040, USA
Coordinate 24.5536574,-81.7557169
Website https://thrifty.com/loc/ll/US/FL/KEY-WEST-AP/3495-S-ROOSEVELT-B
Rating 2.2
Compound Code H63V+FP Key West, FL, USA

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 8:00 AM – 6:00 PM
Sunday 8:00 AM – 6:00 PM

Photos

Reviews

Leidy Serrano (04/04/2021)

Terrible. Never ever ever renting from this company again!!!! Don’t say I did not warn you!!!! I made reservations 3 months ago. Waiting on a 2 hour line and they yell that they have no cars and it will take about 2-3 hrs to get a car or we can just return tomorrow!!!!!!!! This is insane. An Uber right now to my location is $145 and I would need to Uber back in the morning?!?!?! Never ever again!!!! What’s funny is that before they yelled it out they had 5 police officers come around. This means they probably do it often and they know people get angry. A lady said one of the officers told her this happens often.

Rebecca Zehr (01/16/2020)

I received a wonderful car and great help from the desk employees when I changed my reservation. However when I dropped off my car I inadvertently left my toll transponder attached to the windshield. I dropped it off late one night and by the time I realized early the next morning when I had done, the car had already been rented out and my transponder was still in it along with an insulated cup. I'm not quite sure why they rented it out without clearing it properly. I had to deactivate my transponder, which had been used by the current renter at 7:30 that morning, 100 miles away. I realize it was my fault for leaving it, but surely they could have cleared the car before renting it again. Now I'm forced to buy another transponder and hassle withnactivating it etc.

Uncle Bob (12/02/2019)

Prepaid reservation was not honored. I was told I would be put on a wait list for a car I reserved and paid for a week earlier. I missed an important meeting that might have cost me alot of money. The manager was zero help. I wish I could give a negative score. Thrifty rental co. should be put out of business.

Andre Miller (12/22/2020)

Poor communication not friendly or helpful

Travis Blaich (07/29/2017)

Worst experience I have ever had with any company to date. Despite reserving two months prior and re confirming an hour before arrival they had zero cars to rent and horrible customer service from the beginning of the conversation at this location. Avis was great and took care of us, despite no reservation.

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