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National Car Rental

3491 S Roosevelt Blvd, Key West, FL 33040, USA

Map

Detailed Information

Place Types Car rental
Address 3491 S Roosevelt Blvd, Key West, FL 33040, USA
Coordinate 24.5556474,-81.7583293
Website https://www.nationalcar.com/en/car-rental/locations/us/fl/key-w
Rating 1
Compound Code H64R+7M Key West, FL, USA

Openning hours

Monday 8:00 AM – 10:00 PM
Tuesday 8:00 AM – 10:00 PM
Wednesday 8:00 AM – 10:00 PM
Thursday 8:00 AM – 10:00 PM
Friday 8:00 AM – 10:00 PM
Saturday 8:00 AM – 10:00 PM
Sunday 8:00 AM – 10:00 PM

Photos

Reviews

Tina Schofield (02/25/2021)

Stay away from National at the Key West Airport location. We turned in a car and the lady working said we would get our receipt within an hour. After not receiving it after a few hours we started calling the customer service number, waiting on hold multiple times and was told it had been taken care of. The next day and still no email or acknowledgement that we had turned the car in. We are still on vacation in Key West and trying to worry with this. Today we finally received an email and it charged us for today! Tonight we called back and talked with escalation and was told it was worked out and we would be credited for today. At this point we still haven’t received an email showing the final price.

Nova Gunawan (03/04/2020)

This is a poorly managed, incomplete location. They share a counter with Enterprise, and only one employee is working. The returning sign is not clear, I took 15 mins in the garage to figure out where to drop off the car. The phone number listed on Google is not the number of for this specific location, but for general customer service. You will never be able to reach them directly if you have an issue. Unlike other locations, they don’t give you a paper receipt right away, you have to go to the counter, stay in line to get a receipt. If all National locations are like this, I’ll consider another company for sure.

W F (03/28/2021)

I dropped my car off with the gas needle on full and when I received the receipt I noticed they charged me for a 1/2 a gallon of gas. Who does that?

S C (02/27/2020)

Left my parking pass in the car and I called right away. Customer service gave me the run around for two days. I’m now waiting in line at the airport, but no help at all

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