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Avis Car Rental

19501 Biscayne Blvd, Aventura, FL 33180, USA

Map

Detailed Information

Place Types Car rental
Address 19501 Biscayne Blvd, Aventura, FL 33180, USA
Coordinate 25.95806,-80.142426
Website https://www.avis.com/en/locations/us/fl/aventura/n9m
Rating 3.7
Compound Code XV55+62 Aventura, FL, USA

Openning hours

Monday 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 4:00 PM
Sunday 10:00 AM – 4:00 PM

Photos

Reviews

Isabel Betancourt (09/05/2020)

Service at Aventura Mall is great

barbara warger (12/07/2020)

Great staff and timely service.nCar was in great condition and rates were very reasonable. Jonathan Poyo and his staff have their customer's needs as their top priority!!nThank you Jonathan and AVIS!

Jonathan Lasch (02/14/2021)

The car I reserved was not ready after receiving multiple emails saying that it was. I ended up getting a different car a few hours after my reservation and was late to a non-refundable event we had planned. That same day I was told I could come back and get a different car the next morning because the car we had received was smelly and road horribly. I arrived the next morning to receive a new car and found out that the car I was promised was already taken. To correct this they sent me to another Avis to pick up a new car. After spending 2 hours going out of my way to get a different car, we got on the highway with the car and found out there was no air conditioning. A 90° day with two kids in the car and no air conditioning is not a good thing.. I called Avis customer service and they were useless but reassured me there were no cars available near my location. We ended up stopping at a different Avis and they were able to get us another car that had air conditioning.

Janet Rotshtyn (07/04/2020)

The Avis office in Aventura is IMPOSSIBLE to find. When we called the head office for directions an automated answering service just gave us the address. The office is inside the Mall with no signage, the answering service should have specific information on how to find the office, This is a huge mall and we spent 90 minutes just trying to find it. Finally saw an Avis representative who was extremely unhelpful and gave us half hearted directions without any hint of even trying to be helpful. Once we found the office the Avis agent was unhelpful to the point of almost rude. The first car we were given had the tire pressure light on - how was this not spotted before being rented out and smelled of smoke. The agent denied the presence of smoke smell and we had to insist that he wrote it on our copy of the receipt so that we weren't charged the $250 fee. Plus as non smokers we didn't want a car that smelled of smoke. Obviously driving a car with the tire pressure light on was not an option. The second car we were given was excellent and we had a great journey. More training is definitely needed on how the agents should speak to customers!