National Car Rental

Rented a vehicle at Honolulu International Airport. Even though I had to wait for my car for an hour due to lack of vehicles on April 22, 2021 the customer service was exceptional. Travelers at other rental companies waited for several hours and one of my friends never got his vehicle at a competitor.nnThe vehicle was clean an ran fine. The final bill was good for 8 days in Hawaii. I always rent from National for business or personal use. I would recommend them for your rental car needs.

National made the beginning and end to our week-long trip in Oahu incredibly easy. One tip - join the Emerald loyalty program even if you don't rent cars often because it allows you to skip the check-in lines, which can get long when multiple flights land around the same time, and go straight to the pick-up area where you can hand pick the car you want. The entire process to get our rental car took 10 minutes! The staff were friendly, and our Nissan Altima had clearly been detailed - it was very clean. Dropping off the car at the end of our trip took even less time. I highly recommend using National for your vacation in Oahu!

Didn’t actually rent a car with National but after a little terminal confusion on our day of departure, a custodian of National kindly drove us from Terminal 2 to Terminal 3 in time for our flight from Oahu to Maui. We unfortunately didn’t get the kind gentleman’s name but he truly saved the day for us. I’ll be emailing to try and get his details so I can send a nice gift as a way of gratitude. Thank you, National and the driver who picked us up!

You can go directly to the 4th floor if you hold a membership. The front desk lady is super friendly and helpful. I obtained the Executive Elite status through status match but was only provide a choice between Camry and Accord when we arrived late afternoon on Dec. 27. Guess there may be a wider selection in normal days.

We rented from this location on our recent trip to Oahu. The location has friendly customer service (front desk/pick up service and drop off service). They had a good variety of cars to choose from and better prices than the car rental desks at Waikiki hotels. They have 24 hour drop off times, much better than hotel drop off times. It is an easy walk from terminal 2 and they have a shuttle that takes you to terminal 1. The directions back to the garage to return the car are marked really well as you enter the airport road. Fantastic experience was capped by the fact that we left an expensive hand bag in the car and got a call right away that prompted us to return back and pick up our bag before we went through the airport check in process.