Enterprise Rent-A-Car

Not a bad place to rent a car and staff are very nice. We've rented a couple times in the last few months and its been a good experience..it is hard to get a car you want if you set it up online.. its kinda like you get what you get here.. but they have some nice cars..and prices aren't bad well def be back to rent again...

Chris. Chris makes the Oneonta Enterprise work. He's like a one man band or the plate spinner at the circusud83dude01 reservations, signs customers/vehicles in/out... runs, literally, to get your vehicle& pleasantly, patiently & professionally explains vehicle & rental details. Thank you Chris and thank you Enterprise for employing such a hard working young man. (And no I'm not a relative. I just recognize talentud83dude02ud83dude01)

I reserved a 12 passenger van from Tuesday at 4:30 pm to Friday 8 am. They sent me an email to confirm When I arrived to pick it up I was told they didn't have anything that size They claimed they left me a message I was by my phone all day and no one called I checked my email before leaving my house at 4 pm They did not contact me! I am very upset ud83dude21 over this! We were taking people to a wedding! They did call another company and hopefully found us a van but we have to pick it up at 8 am which will make us leaving 3 plus hours late! The other company costs more. The woman acted like oh well no I'm sorry or anything Just it is 5 now I'm closing good luck. DO NOT USE THIS COMPANY!!! DO NOT TRUST THEM!!!!! DO NOT BELIEVE THEM. I GAVE MY CREDIT CARD WHEN I ORDERED THE VAN NOW I HOPE THEY DON'T CHARGE MY ACCOUNT. I wish I could rate them a minus 5 stars. I have used Enterprise in the past and was never treated this bad.

They don't pick you up at this time of covid but here in NY or other states I've always felt good about renting a vehicle from them.

This location is out right unprofessional needs a management change 2ce I reserved a vehicle from this location and first time we don’t have a car now this morning when I called to check on My reservation because of the first time won’t be ready until 100 I needed the car for the time I reserved it not 3hrs after this is the only location that does this thanks to Hertz who comes through every time even last minute not to mention my company has a corporate account with enterprise, I will have accounts dept looking in to changing that. Stay away go to hertz At least They will get you in a reservation that you booked for the time you need it