Hertz

I don't understand these negative reviews at all. I got a fantastic rate and even an upgrade, the agent at the desk was very friendly and there were less than five minutes between me entering the rental desk area and sitting in the car. The return was as easy and convenient as it gets. I'm looking forward to booking at this Hertz again.

Just picked up a car here. Initially picked up a car at a different site, but car smelled like smoke and this was the only local Hertz with an AWD car. Muhammad was polite, pleasant, helpful and got us into a very clean car. Will book at this site in the future

We visited this location for picking up the car ata round 3/3:30 on Friday, aug 28, 2020. For an additional driver to be added we went to the Buffalo airport location. The representative there named, David was very kind and a direct opposite to our afternoon experience. He was very patient and answered all our questions with clarity. Would highly recommend him. Super friendly and nice.

This is the only Hertz I've ever been to that doesn't have a display for Gold members. You still have to wait in the endless line just for the one guy behind the desk to tell you which spot your car is in. I've NEVER had a worse experience at a Hertz location anywhere.

I mean I would give them 1 star, but they actually had a good employee named Mohammad that worked with me and made the ordeal of dealing with this company bearable. Certainly not one of the better companies I've rented from but I'm grateful that they had one decent person working and that he was able to give me excellent service. Thank you Mohammad !!