Home United States Louisiana Enterprise Rent-A-Car

Enterprise Rent-A-Car

1309 N 18th St, Monroe, LA 71201, USA

Map

Detailed Information

Place Types Car rental
Address 1309 N 18th St, Monroe, LA 71201, USA
Coordinate 32.5222624,-92.1118762
Website https://www.enterprise.com/en/car-rental/locations/us/la/downto
Rating 3.6
Compound Code GVCQ+W6 Monroe, Louisiana, Unit

Openning hours

Monday 7:30 AM – 6:00 PM
Tuesday 7:30 AM – 6:00 PM
Wednesday 7:30 AM – 6:00 PM
Thursday 7:30 AM – 6:00 PM
Friday 7:30 AM – 6:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday 1:00 – 4:00 PM

Photos

Reviews

Jonetria Williams (11/17/2020)

Their customer service is great! They try to be as helpful as they can and also patient as well. Great people! The only problem is that at first it was first come first serve even when reservations are set...but now they make you wait until they hear from those who may have set an early reservation, which henders customers with urgency to finish the process.

David Janssen (12/28/2020)

Good place. Usually good service. Can seem a little disorganized and will charge you for anything, was charged for a gallon of gas even though there was more gas in when I returned than when I got it. They do fix problems but can have a limited selection.

rob alton (01/04/2021)

Called ahead on 2 separate occasions to rent a car. They assured me they had cars available, there, on their lot. They lied. No cars at all. I drove 1.5 hours for nothing. Will never use enterprise again. This isn't just a Monroe Enterprise problem either. Vicksburg lies as well. I think this is standard operating procedure for Enterprise as a whole. Horrible company!

judd hadley (03/09/2021)

Although they were busy. The team there was absolutely amazing. Great job guys!

Melissa Mackie (12/26/2020)

Will never rent from Enterprise again. We reserved a vehicle well in advance and not a single location in the area (3 of them) were of assistance. The location on N 18th in Monroe has the most sarcastically rude and apathetic “assistant manager”, Floris. She was not willing to help even to the point that she said she would not call other locations to see if they had a vehicle to fit our reservation. She sarcastically said she would be “more than happy” putting us in a soul, knowing we needed a 7 passenger vehicle. When we asked how this happens and what could be done, she stated she’d put us on a virtual waiting list, if something came available she would call. When I explained we had over a 40 minute drive, would they be willing to stay open, she emphatically said, “oh absolutely not, we close promptly at 12.”. While there, the phones were ringing and we stayed we attempted to call and be sure our reservation was available she stated they do not answer their phones. The service and unwillingness to help is outrageous.

Similar place

Enterprise Rent-A-Car

120 Lomas Blvd NE, Albuquerque, NM 87102, USA

35.0901977, -106.6448765

+1 505-842-8611

https://www.enterprise.com/en/car-rental/locations/us/nm/downto

Budget Car Rental

1901 University Blvd NE, Albuquerque, NM 87102, USA

35.107834, -106.62462

+1 505-884-4771

https://www.budget.com/en/locations/us/nm/albuquerque/ab4

Avis Car Rental