Map
Detailed Information
- Place Types Car rental
- Address 6550 Adventure Way, Orlando, FL 32819, USA
- Coordinate 28.465887,-81.47338
- Website https://www.avis.com/en/locations/us/fl/orlando/u2s
- Rating 2.6
- Compound Code FG8G+9J Orlando, FL, USA
Openning hours
- Monday 8:00 AM – 4:00 PM
- Tuesday 8:00 AM – 4:00 PM
- Wednesday 8:00 AM – 4:00 PM
- Thursday 8:00 AM – 4:00 PM
- Friday 8:00 AM – 4:00 PM
- Saturday 8:00 AM – 4:00 PM
- Sunday 8:00 AM – 4:00 PM
Photos
Reviews
I stayed at the Cabana Bay Beach Resort recently and went to the Avis desk to inquire about a rental car. The woman we were originally working with was very nice but then some guy came along and he was very unpleasant. Talked under his breath and rude. At first they gave me a price of $780. I said that was too expensive and she tried to get it down. She then told us $640 but then he came over and told us $708. I declined the rental car and went through a different company. I checked my bank account today and I have a pending charge of almost $1000.00 when I was told the rental car total would be $708.00.nI called and someone at the desk said I should see a reversal in 2-3 business days.nI am confused as to why they ran my credit card anyway when I was just inquiring on a price? Very upset.
I don’t understand the negative reviews! We had a fantastic experience. We booked early that morning and spoke with customer service at the Avis booth inside of Cabana Bay. We were Able to really enjoy the freedom of going to Kennedy Space Center and Cocoa Beach during our vacation.
This is by far the worst rental experience I have ever had. Renter beware if you choose to rent from Avis and especially at this location. When I first arrived at the desk the attendant completed her entire text message on her phone before even acknowledging that I was there. Next they could not get their computers to work and had to ship me To their sister hotel across the street which is fine. Computers freeze on occasion. When I got into the car and drove away I realized that the tank was half full. I should have turned around the but I was already on the highway. I returned the car with the same amount of gas but they charged me for no filling up the tank. It was almost $100 more than what I was supposed to be charged! I tried to call the location multiple times and was only able to get a hold of a person once and they said the manager would call me back in 30 minutes which he or she never did. When I tried to call again I let the phone roll to corporate call center and they were the rudest people I have ever dealt with. What has happened to customer service??? I eventually gave up because I could not invest any more time into this fiasco. This is my last message to warn others of this location. Do not rent from here!
If 0 stars was an opinion they wouldn't even deserve that! Didn't even end up getting the rental car. The service was awful. We couldn't understand Micheal because he was talking under his breath, he wasn't informing us on anything, and he kept telling us different things. One second we could just have a credit card on file and pay with a debit, the next we couldn't. Extremely disappointed.
Stay Away from Them... Strictly..... beware of their money stealing policies. they have 'Khatara' cars, breaks down in mid road, was a super scary experience with them. better to avoid them to not to fall yourself in a scary mid road breakdown. thank me later for saving you and your loved ones. hope they improve services a s a p.
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