Sixt Rent A Car

Picked up a rental in Kissimmee , FL on 7470 W Irlo Bronson Memorial Hwy only to drive back home to Miami, FL. I reserved a vehicle online which was a Camry or similar, when I get there they didn’t have any vehicles in that category available. The agent convinced me into upgrading which I did to avoid going through the rental process elsewhere since someone had given me a ride to the rental location. When I was done paying for it we stepped outside for the agent to drive the car up and hand over the keys, apparently it had just been dropped off because the agent said it was a little dirty and offered to run it by a quick car wash and I accepted. As soon as she finished, drove up and she stepped out the car she handed the keys over and told me to return the vehicle with the same amount of gas and told me we were all set. Since I was in a bit of a rush at this point and had someone waiting for me in the parking lot I drove off I figured since the agent didn’t do an inspection of the vehicle with me it wouldn’t be an issue. Well I was wrong, terribly wrong! When I dropped off the vehicle at the Mia Intl Airport location, the agent inspected the vehicle and started marking multiple damages such as scratches, I asked him what he was doing and he said he was documenting the damage on the car but that I shouldn’t worry about it and proceeded to warn me to always do an inspection before driving off because rental companies take advantage of those who don’t. I understood what he was implying and would definitely keep that in mind for my next rental but again was assured I should be fine. Long and behold for the first time ever with a rental vehicle, I received an invoice for damage totaling $600-700. Ironically, I decided to rent from Sixt because i figured they were a reputable company and have heard atrocities from other rental companies, I’ve also rented from Sixt at the Coral Gables location in the past and never had an issue. This company or this location are taking advantage of customers to bill them for damage they did not do and I can’t imagine how many tourists are having to go through this it’s shameful. I currently have a case open with the BBB. Stay away from this company!

While on spring break, you KNOW there were no rentals available anywhere. Luckily I'm an overplanner and made sure all my t's were crossed lol . I booked a car 2 weeks in advance. Paid in full through the app. Arrived to pick up my car, which they didn't have, but I got a sweet upgrade at no extra charge. My lady was super sweet and funny! Great experience everytime I rent from this company. Always nice cars at good prices and great customer service. I will return!

Absolutely horrible. If you’re more than hour late they will give your reservation up without notice, and they won’t honor your original rate even if they have a car available in the lot ; they require to make a new reservation at whatever the rate is for that day. Do not reserve from this place.

The check in was seemless. We had a great experience all around. I have already recommended Sixt Rent A Car to friends and fellow travelers.

Very very bad service this was the WORST experience of my life. First of all it was kinda weird that no one was standing on there line at the airport getting there cars, but all the other rentals at MCO were full. So I went to SIXT to get my Mercedes and they gave me a VOLVO. I’ve looked at all the reviews and it’s says that they got a Volvo as well. Is Volvo the only car you have? My husband was very furious. After all if I could put a 0 star I would ud83dude21. Enterprise is the best though you should go get your car from there if your looking for one!!