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Budget Car Rental

86 Cottage St, Middletown, NY 10940, USA

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Detailed Information

Place Types Car rental
Address 86 Cottage St, Middletown, NY 10940, USA
Coordinate 41.45067,-74.41228
Website https://www.budget.com/en/locations/us/ny/middletown/my7
Rating 3.6
Compound Code FH2Q+73 Middletown, NY, USA

Openning hours

Monday 8:00 AM – 4:00 PM
Tuesday 8:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 4:00 PM
Saturday 8:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Timothy Ryerson (03/05/2021)

Despite other reviews of this Budget location, I’ve have very good experiences here. The staff is very friendly and respectful. The cars are always clean. Don’t blame this location because they have bad cars because they get cars from all over the place so don’t say it’s their fault that your car didn’t work like it was supposed to when you rented the cheapest thing you could find. You pay for cheap, you get cheap. I recommend this place to anybody that doesn’t complain about every little thing they can. I’m lowering my review of this specific Budget location because they just stopped allowing my credit card for no reason at all. As with any card if your card is declined for any rental charges they will force the money on your card regardless so why say it’s because people aren’t paying? They will be forced if they don’t pay by the credit card company

Sue Huseman (10/22/2020)

The RAV4 we had rented in Bangor Maine had a shudder and a “service needed” light and message, so we stopped in Middletown New York to trade it in. The staff there, Jomayra and Sam, were awesome! Without prior notice (because they were closed when we called the national number the evening before), they got us a replacement RAV4, cleaned and serviced it, and got us back on the road. They were friendly, efficient, and professional. We are so grateful!

Jodi-Kay S (02/20/2021)

Horrible customer service. Unprofessional OWNER, lack of staff. Always trying to add extra charge, requirements change randomly. Stick to enterprise.

stephen mack (12/12/2019)

Excellent service. Company policy regarding vehicle service should be updated. Vehicle needed coolant, I had to add my own.

Kristy (01/17/2020)

Please please please don’t rent a car from this agency!!! Customer service is horrible and a scam at this location!!!nI rented a car for a day, ONE DAY, returned the vehicle and went on my way. When I looked at my credit statement a few days later, I had a $400 bill!!!!! I called and they stated the gas was 7/8ths of the way filled and they needed to charge a “detailing fee” for the the dirt! I paid $124 with taxes for the car total prior to these charges and then they added these fraudulent charges and accusations!! I have the receipt for the tank of gas I purchased across the street which wouldn’t have used 1/8 of a tank of gas to get back! And if I knew I needed to vacuum I would have vacuumed for 50 cents!! So after spending 2 days and hours on the phone with the customer service department for budget I have to wait for a response in 4 days! DONT RENT FROM HERE! USE ANYWHERE ELSE

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