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Enterprise Rent-A-Car

1712 Ogden Ave, Lisle, IL 60532, USA

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Detailed Information

Place Types Car rental
Address 1712 Ogden Ave, Lisle, IL 60532, USA
Coordinate 41.8006971,-88.0856243
Website https://www.enterprise.com/en/car-rental/locations/us/il/lisle-
Rating 4.2
Compound Code RW27+7Q Lisle, IL, USA

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Kiki (12/16/2020)

This is by far the worst company I've ever dealt with. RENTERS BEWARE!! I really wish I could give zero stars. Needed a car for a major emergency so I called the office in Lisle IL and reserved a car with no problem. Took an Uber and when I got there they said they had no cars available and didn't have my contact info to let me know. I mean, what??? That was all given with the reservation. So instead of trying to attempt good customer service they didn't help in any way to find us another vehicle, they just handed us a card with other locations and told us to call around. I did that and got another location in Naperville IL, reserved a car, confirmed it was good to go. Got another Uber and by the time we got there they were closing and didn't want to take an extra five minutes to help instead they came back with the same excuse they have no cars. I will never use this incompetent company ever again.

Brittany May Wheeler (10/05/2020)

5 stars for customer service. Cooper did a great job accommodating me! But the 2 stars comes from the car being FILTHY when I picked it up. It smelled like smoke and it was dirty. There’s no reason I should have had to pay a car wash to clean the inside of my rental car for me the first day I picked up the car...... I’m a busy person and all of this could have been avoided if they cleaned the inside of the car... I took photosnnOh and the tire pressure! They sent me on the road with the tire pressure of the car on 48 PSI and the recommendation for a 2020 Elantra is 36 PSI I DONT THINK THATS SAFE

Michael Kneebone (11/02/2020)

Easy pick up, car ready in time, friendly staff, car clean and in great condition.

Ramses Banda (09/29/2020)

Cooper did an excellent work with my rental from the moment I arrived. The central reservation office mixed my rental, when Cooper tried to find my reservation it did not show up. He immediately set up a rental car and provided me with the choices I needed for a large SUV or pickup truck. On the return he again redefined customer service, I was stuck on chicago traffic and he called me to check how I was doing, I explained that I was going to be late and he arranged to have the car dropped at a sister location in naperville. When I arrived at the naperville location ñ, the agent there told me that he knew why I was there and that Cooper contacted him to alert him of my late arrival. This is customer service at another level, the lisle team really understands business travelers and how difficult is to navigate chicago traffic.