Alpine Auto Rental

Alpine Auto Rental did an excellent job of facilitating a phenomenal recent trip of mine to the Big Bend region. The only snag I ran into was having a slightly difficult time contacting them by phone, but once I was able to do so, they were nothing but super accommodating.nnThe main purpose of my trip was to visit Big Bend National Park, and secondarily to visit Marfa. I had been debating about whether or not to take Amtrak from Houston to Alpine and drive there, versus just driving all the way from Houston, but I preferred to do the former. Given that Alpine Auto Rental seems to be the only car rental facility within a two-hour driving radius of Alpine, it was either taking the train and renting from them, driving from Houston, or flying to El Paso or Midland/Odessa and renting a car from there to drive to Big Bend NP (much too far in my opinion). I was concerned about the fact that their listed hours state that they are closed on Sundays, and the train I wanted to take arrived on a Sunday, but once I was actually able to speak to them on the phone, they confirmed that I could rent a car on the day of my arrival. They even drove the car to the Alpine train station to meet me at the time of my train's arrival, letting me know in advance that they would track my train online in real time (because Amtrak can be notoriously delayed) to determine when I would actually arrive. Similarly, for my departure trip home, they told me that because Amtrak was often unpredictable/delayed, that I could simply drive to the train station, leave my keys in the glove compartment, and close up the locked doors whenever I was done with the car.nnEven though they have a monopoly on car rentals in the area (as far as I know), and despite it being slightly annoying that they charge 10 cents/mile on top of the daily base car rental rates, I felt the prices overall were very much in line with what I would expect to pay for a car rental in a major city.nnI highly recommend Alpine Auto Rental and would strongly consider using them in conjunction with a train ride to Alpine (if feasible) if you plan on visiting the Big Bend region.

Friendly, attentive and easy to deal with. Always had good experiences with purchasing U-Haul supplies, U-Haul equipment and we refer our guests in need to them for auto rentals.

We rented a car to use for our vacation. We had a Ford fusion. Car was great on gas, very clean and well taken care of. Gentlemen that helped us out was great and rental price was good.

Wonderful customer service! 100% satisfied with the car and the entire experience. We were met promptly at the Amtrak on a Sunday. The car was late model and very clean. No problems at all - definitely will use them on our next trip to the area.

The only thing I can really knock them for is the lack of an email confirmation, but that might just be the result of being a small-town operation. However, their small-town operation is very much focused on customer satisfaction, and I was more than satisfied. Especially because I had really been wanting to visit Big Bend from Houston, but really hate long drives, and they made it possible for me to take the train overnight to and from Alpine and just drive locally. If I'm able to pull off another trip to the area, I will absolutely be giving them a call.