Map
Detailed Information
- Place Types Car rental
- Address 7212 Cedar Springs Rd, Dallas, TX 75235, USA
- Coordinate 32.8378539,-96.8431623
- Website http://www.hertz.com/rentacar/location/unitedstates/texas/dalla
- Rating 3.8
- Compound Code R5Q4+4P Dallas, TX, USA
Openning hours
- Monday 7:00 AM – 11:00 PM
- Tuesday 7:00 AM – 11:00 PM
- Wednesday 7:00 AM – 11:00 PM
- Thursday 7:00 AM – 11:00 PM
- Friday 7:00 AM – 11:00 PM
- Saturday 8:00 AM – 11:00 PM
- Sunday 8:00 AM – 11:00 PM
Photos
Reviews
I hope that I have the correct employee name, but LESLIE WAS AMAZING! I would love to get in contact with her direct manager and send a more personalized thank you to her as I am not able to get in touch with this location via phone to confirm I have her name right... anyways,nLeslie sprung in to action without any hesitation when we arrived to return our rental and ran in to an unexpected issue that could have caused us to miss our flight home, the service was phenomenal! no lines at check in or during the return, no waiting around, shuttle transfer was great too!
I have been a Hertz Gold customer for longer than I can remember. The relationship likely ended last night at Dallas Live Field. Their website said that this location provides after hours pickup and the Hertz agent on the phone confirmed it so I made the reservation months ago. I even called back many times before flying to confirm it. When we arrived last night, I called the 800 number for the shuttle and they said “did you talk to someone at the location earlier because they closed at 8:00”. But then they put me on hold to come back and say that if I can get to the location, someone is there now. I asked how I was supposed to get there since it was 0.6 miles away. She told me I would have to find a way. So I left my wife at the airport with the luggage and walked. When I arrived, there was certainly no one there. I called the 800 number again and was now told no one would be there until tomorrow morning and there’s nothing we can do for you except cancel the reservation. Stranded outside of a closed Hertz building in Dallas at almost midnight on a Saturday night after all of that certainly ended my relationship with Hertz.
MAJOR praise for Lindsey who works at the kiosk for Hertz. I had no idea that this location had limited hours as I had never flown into this airport and was shocked to hear they had just closed. This employee(I hope I have her name right) had already stayed late and actually reopened for me so I could get a car! I was so grateful for her. Everyone should be aware this place closes at 8pm! My flight didn't even land til 8 which i noted when i reserved through booking.com. Without this amazing employee i would have been stranded alone in an unfamiliar city at night.
Leslie was an amazing help! My booking site said I could book the car an hour after my plane landed, which meant an hour after they closed. She was still there to help me and I will never forget that kind of hard working individual
Chandra / Leslie employee/ manager didn’t want to help me with a rental because of expired DL but every one other retail company around them knows what’s going on with the long waits and will still give you a rental so I went to Alamo rental next door good service
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