Map
Detailed Information
- Place Types Car rental
- Address 7125 Ritchie Hwy, Glen Burnie, MD 21061, USA
- Coordinate 39.1792452,-76.6133271
- Website http://www.sterlingcarrental.com/
- Rating 2.3
- Compound Code 59HP+MM Glen Burnie, Maryland,
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I have used this car rental agency several times while my cars have been serviced by Bob Bell. It is convenient to have the location a short walk from the dealership. I got my rental quickly and it was clean and in good repair. I was also able to drop my car off at the dealership when I wasn't able to get to the rental agency before closing. They may be a part of Bob Bell, but that just makes it more convenient. They already know when I am having warranty work done, and the rental is being covered.
This company is a shadow company that works for Bob Bell Ford next door. They only have cheap cars, so if the dealer sent you here you will not get anything like what you had purchased. They tell you the rental is for 30 days but they force you to drive back multiple times with in that 30 day period to reconfirm your rental. The staff were not familiar with basic business processes, one agent said could do electronic renewal the other said they dont have a scanner or fax to be able to do it. I am sure Bob Bell next door has a scanner. When confronted the staff set about trying to prove how I was in the wrong and there is nothing they can do because while owned by the same parent company they are a separate company from Bob Bell Ford. Good luck if ever sent here, you will need it!
Needed to rent a car due to dealership error. Spent almost an hour with rental agent trying to verify insurance on my vehicle. Even though I work for the insurance company. Thank god Enterprise is around the corner.
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