National Car Rental

I generally try to go with National car rental when renting cars. I enjoy their emerald club experience of being able to select my own car and drive out quickly. Last week in Hawaii, there was a large shortage of cars available in Maui. National did a great job of trying to get cars cleaned and serviced as they came in to get people on the road as quickly as possible.

National made the beginning and end to our week-long trip in Maui incredibly easy. One tip - join the Emerald loyalty program even if you don't rent cars often because it allows you to skip the check-in lines, which can get long when multiple flights land around the same time, and go straight to the pick-up area where you can hand pick the car you want. The entire process to get our rental car took 10 minutes! The staff were friendly, and our Nissan Altima had clearly been detailed - it was very clean. Dropping off the car at the end of our trip took even less time. I highly recommend using National for your vacation in Maui!

Karly was absolutely amazing at helping us with our reservation. I have never meet anyone as knowledgeable and personable as Karly in the rental industry. The other associates on the floor were also very helpful. However, Karly performed above my expectations. If I owned a car rental, I would hope to hire employees like Karly. This has truly been a Christmas miracle. I hope to continue to get this level of service from National in the future.

I rented a car as an emerald club member. It was so easy. Apply for the rental online, pick out the car you want from the emerald aisle at the airport. Stop and check out for a minute or two before exiting the rental lot and drive to the return lane when done. No waiting in long lines, excellent!!!

Our car rental experience was very enjoyable. The car was easy to pick up, and return. It was a perfect car for our trip. We had no problems at all.